Clinical Operations Representative

6 days ago

Palm Springs, United States Tenet Healthcare Full time

Shift: Days Days worked will VARIEHours: 7:00am-7:30pm  Job Type: Full Time Job Summary The Clinical Operations Representative (COR) facilitates the daily allocation of nursing personnel, utilizing general staffing guidelines (as approved by Nursing Directors) and knowledge of personnel’s skill level. The position coordinates additional activities centrally located in the Nursing Office and promotes and maintains a professional image through contact with the public. The COR will also facilitate patient admissions and transfers throughout the facility working in Cerner, PBAR, RightBed and the Hospital ADT system. They will assist in applying the appropriate room accommodation codes, and communicate any problems immediately to the Transfer Center Coordinator or House Supervisor. Access to all Patient Health Information is for treatment purposes only. Staffing:Allocates personnel with House Supervisor consultation based on unit need, staffing guidelines, and union contracts.Obtains daily staff requestsCoordinates staffing to meet organization’s requirementsMonitors overtime accumulation and tracks attendanceConducts compliance audits on files of float pool and all contract staff to assure accuracyMaintains schedules and schedule accuracyVerifies payroll accuracyProcesses employee vacation requests after they have been approvedMonitors and maintains information on staff qualifications and areas of expertiseProblem solves scheduling conflictsSchedules orientation of new hires/contract staffMaintains tracking of mandatory educationMaintains daily staffing reports and updates OptiLinkAssist mortuary personnel and families with information regarding deceased patientsOther duties as directed by Transfer Center Coordinators, Staffing Office Manager and/or House SupervisorsAssist in maintaining files One Call:Receive calls for admits and gathers demographic dataEnter patient demographic information in to computer systemsAssign hospital service codes, accommodation codes and bed assignmentsNotifies departments of admissions/transfersUpdates FirstNet and RightBed assignmentsEdits cleaning priorities on RightBedReceives and modifies bed assignments (transfers, discharges)Updates admitting diagnosis/attending physician changesPerforming a daily census reconciliation to make sure codes are correct and Presence/absence of patients are verifiedCoordinate with EVS to expedite patient admissions/transfer Required:High school diploma or GEDComputer experience- ability to work in multiple systems concurrentlyExcellent communication skills – written and verbalDemonstrated ability to present self in positive and professional mannerPrioritization and organizational skillsAbility to read and understand written English.Ability to communicate orally and in writingAbility to communicate with others via telephoneAbility to complete detailed work and complex scheduling requirements with minimal errorsMust be available for both day and night shifts Preferred:1-3 years working in hospital setting with staffing/Cerner/ADT experienceWorking knowledge of Microsoft Office applications #LI-TM2

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