Director, Human Resources

POSITION SUMMARY: The Human Resources Director (HRD) is responsible for strategic workforce planning, as well as the day-to-day HR Operations. He/she focuses on the acquisition, development and culture of the best talent, critical drivers to achieve the goal of becoming the best place to work in health care. The HRD proactively works with leadership to manage the people metrics with the expected outcomes of minimal turnover, effectively managed SWB expense, high employee engagement, high quality patient care, and excellent experiences for all patients, visitors, physicians, and employees. This person will partner with the Market Presidents, Region Vice Presidents, Administrators and Business Office Managers to ensure alignment (where appropriate) with policies and salary administration. FUNCTIONAL EXPECTATIONS & REQUIREMENTS: This position provides overall human resource generalist support across all areas of Human Resources in the home office.Specific responsibilities include, but are not limited to:Leading the implementation of human resource programs and initiativesGoal/Performance ManagementProcess/tools.Manager and employee trainingGoalsetting, mid-year reviews, year-end evaluationsLeadership/People ManagementPersonal coaching of senior managers on people challengesFacilitating trainingGiving constructive, actionable, behavioral feedbackConflict managementPerformance management of low performersCoaching/developing people.Talent Planning/AssessmentTraining/coaching/leading process by functionLeading calibration sessions by department/sub-group and roll up to organizational level.Identifying specific pipeline gaps and training needsFollowing-up with managers on specific 'to-dos' at individual and departmental levelsIndividual Development PlanningProcess/tools.Training of managers and employees360 FeedbackProcess/tools.Training of managers and employeesService-Level AgreementsOverseeing and leading SLA processEmployee Handbook/Policies/ProceduresThoroughly reviewing and modifying as appropriateHR Tools/Forms/Processes/Best PracticesBuilding central online resource (Employee Resource Center)Oversight of Employee Relations Specialist ('triage' person)Outsourcing Leave ManagementIdentifying vendor, working with Payroll & Benefits to transition, and communicating with and training home office and fieldIdentifying manager capability gaps and developing training and coaching to address such gaps.Ensuring ER Specialist role does not remove responsibility for decision-making from managers.Providing ER support for field leadership as neededLeadership SurveyHelping leaders set improvement targets and develop specific action plans.Following-up to ensure communication, action-planning, and implementation occurs for all departments and functions.Success ProfileRoll out training to managers.Supporting integration of the tool into the manager decision-making process for candidatesRecognitionOverseeing and maintaining Service Anniversary Recognition ProgramOverseeing Home Office Recognition Program CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS:A solid working understanding of core HR tools, resources, structure, processesDemonstrated ability to design, develop, align the organization, and lead the implementation of projects and initiatives.Demonstrated ability to build relationships and trust with employees and leaders.Demonstrated ability to influence senior leaders.Demonstrated ability to anticipate and proactively provide/propose solutions.Education/CertificationsBachelor’s degree in Human Resource Management or related field required. Master’s degree in Human Resources or related field (preferred). TravelMust be able to travel up to 25% within the marketMVR will be run on final candidate#LI-JK2