Helpdesk Operator
1 day ago
Job Summary The Helpdesk Operator position in Information Technology is responsible for answering IT Helpdesk phone calls; providing basic troubleshooting for computer problems covered in training; directing callers to online knowledge base, and other resources, for additional support when applicable; assisting callers in creating helpdesk accounts, submitting tickets and utilizing support history tools; submitting, reviewing, updating, and closing tickets for callers as needed; directing callers to appropriate further assistance if issue is not supported by IT Helpdesk; rotating and logging backup tapes, as covered in training; and other additional duties as assigned. Minimum Qualifications 1. High school diploma or equivalent2. Basic computer knowledge3. Customer service skills Preferred Qualifications 1. Experience working as a helpdesk operator Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? No Work Hours - No more than 19 hours per week- Hours of operation are 7am-11pm on Monday through Friday, 9am-5pm on Saturday, and 1pm-9pm on Sunday List any hazardous conditions or physical demands required by this position NA Does this position have supervisory responsibility? No
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Helpdesk Operator II
2 weeks ago
Troy, Alabama, United States Troy University Full time $40,000 - $60,000 per yearThe Helpdesk Operator position in Information Technology is responsible for answering IT Helpdesk phone calls; providing basic troubleshooting for computer problems covered in training; directing callers to online knowledge base, and other resources, for additional support when applicable; assisting callers in creating helpdesk accounts, submitting tickets...
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Helpdesk Engineer
4 weeks ago
Troy, United States Bronwick LLC Full timeHelpdesk Engineer (Managed IT & Cybersecurity Services) Location: Troy, MI (880 W Long Lake Rd, Suite 230) | Work Type: Hybrid (Mondays and Fridays typically from home, Tuesday through Thursday in office) | Schedule: Full-time, Monday to Friday, 8:30 am to 5:30 pm | Pay: $55,000 to $85,000 per year (W2, direct hire) Take the next step in your IT support...
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Senior Operations Support Specialist
5 days ago
Troy, United States Troy University Full timeJob Summary The Senior Operations Support Specialist position in Information Technology is responsible for providing Tier I support to end-users by utilizing the Helpdesk System; providing helpdesk training of operators regarding processes and the types of support provided by the Operations division and the IT department; devising ways to optimize inventory...
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IT eSystem Analyst II/Training Coordinator
1 week ago
Troy, United States Troy University Full timeJob Summary The IT eSystems Analyst II / Training Coordinator position is responsible for providing mid-level support for a wide range of software applications and hosted solutions. Key responsibilities include managing and resolving helpdesk requests in a fast-paced environment; administering and supporting platforms such as Salesforce or similar...
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Helpdesk Technician II
5 days ago
Troy, United States Stefanini Full timeJob Description Details: Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User...
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Helpdesk Technician II
3 weeks ago
Troy, United States Stefanini Group Full timeDetails: Who we are For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing...
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Helpdesk Technician II
4 days ago
Troy, MI, United States Stefanini Group Full timeDetails: Who we are For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing...
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Helpdesk Technician II
2 days ago
Troy, MI, United States Stefanini Group Full timeDetails: Who we are For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing...
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IT System Administrator
1 day ago
Troy, United States Truck Centers, Inc. Full timeJob DescriptionOur IT System Administrator keeps the core systems and infrastructure of Truck Centers, Inc. running smoothly, securely, and consistently across the business. This is a high-visibility role where you’ll own projects end-to-end, lead automation efforts, and bring smart, modern solutions to the table. If you love improving systems, reducing...
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IT System Administrator
5 days ago
Troy, IL, United States Truck Centers Inc Full timeCompany DescriptionAbout Truck Centers, Inc. For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to...