Global Account Manager, Enterprise Solutions

2 weeks ago


Charlotte, United States Carrier Full time

About This Role Carrier's Global Enterprise Solutions team serves its most important customers with Carrier's broad portfolio of products, solutions, and services. It identifies improvement opportunities and provides actional insights to deliver better customer outcomes in health, safety, efficiency, and occupant experience.We seek an Enterprise Account Manager - Data Centers & Industrial who will own the Carrier strategy for Enterprise accounts, manage account stakeholders, lead or support opportunity pursuits, and coordinate the account teams within the Global Data Center segment while leveraging the broad building systems portfolio of Carrier business units (HVAC, Building Automation, and Energy Performance Solutions).The candidate, in collaboration with Carrier business units, will drive growth by calling on senior-level operations decision-makers, architects, consulting engineers and contractors. They will develop and identify opportunities to engage in a consultative manner with customers around Carrier solutions and services while achieving business growth targets.Key ResponsibilitiesDevelop and maintain in-depth knowledge of the assigned vertical industry and assigned accountsEvolve and drive a holistic global account strategy based on customer and vertical insightsCreate and update formalized Enterprise account plans both globally & regionallyIdentify, Land and Expand Enterprise accounts/opportunitiesIdentify net-new opportunitiesPursue qualified leadsPersuade customers to purchase Carrier products & solutionsCoordinate Carrier personnel (Global & Regional BU Sellers & Leadership) throughout the sales processIn collaboration with other Carrier resources, develop tailored solutions to meet specific customer needsWork closely with BU sellers to identify cross-BU expansion opportunitiesUnderstand and influence customer's investment roadmap relevant to Carrier products & solutions to drive expansionExpand relationships within assigned accounts to access new decision makers and uncover new opportunitiesBasic Qualifications  Bachelor's Degree5+ Years of Sales, Business Development, or Data Center Segment ExperienceAbility to travel up to 25%-50% including International.Preferred Qualifications Bachelor’s degree in Engineering, Business, Sales/Marketing, or related disciplineExperience in developing Enterprise AccountsProven experience developing and managing Data Center / Industrial user enterprise accounts highly preferredMechanical/HVAC/Controls experience preferred, but segment experience in other facility aspects or solutions acceptableAbility to engage with senior executives and create demand for new solutionsProven experience and ability to develop and execute consultative sales strategies that drive value growth for customersAbility to lead multi-functional teams to resolve unusually complex problemsProven ability to influence and work effectively across all levels of the organizationHighly organized with strong attention to detail, while also able to manage multiple priorities and ambiguityExcellent communication skills, both written and verbal across a wide audience. This includes the ability to effectively communicate with technical and non-technical teamsStrong negotiation skills: ability to understand contractual, legal languageAdvanced level skills with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams, & Copilot)Excellent project management skills and executionAbility to communicate with high altitude customer stakeholders (e.g., C-Suite)Strong collaboration, transparency, and team leadership capabilitiesAbility to quickly adapt and adjust approach and solution to customer needsAbility to deliver software / recurring sales, not just equipment & servicesBenefitsEmployees are eligible for benefits, including:Health Care benefits: Medical, Dental, Vision; wellness incentivesRetirement benefitsTime Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation Disability: Short-term and long-term disability Life Insurance and Accidental Death and Dismemberment Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account Tuition Assistance To learn more about our benefits offering, please click here: The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements. The annual salary for this position is between $143250- $200750. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.This position is entitled to short-term cash incentives, subject to plan requirements. Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 12/04/2025Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.



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