Custodial Account Manager

Overview

HES is a premier national provider of facilities management services focused 100% on educational institutions.

Headquartered in Knoxville, Tennessee, we pride ourselves on building best-in-class programs for custodial, maintenance, grounds, and landscaping services.

With hundreds of years of combined facilities experience, our leadership team is comprised of results-oriented, hands-on executives and facilities experts who give your facilities our full attention.

Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.

Want to become part of a winning team with opportunities for growth, career advancement and development? HES Facilities is proud to provide an environment where we support you and your drive for success. We have a passionate commitment to learning and investing in our associates looking to accelerate their careers. We offer a wide range of employment opportunities for professionals and entry level candidates who share our core values.

HES Facilities Management is an equal opportunity employer. HES Facilities Management does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

Job Skills / Requirements

For this position you may be required to pass a background check, drug test and/or fingerprinting and MVR.

Job Objective:
Under general direction, coordinates and supervises all aspects of daily and periodic cleaning in educational complexes to include; inspection of common areas to ensure cleanliness; supervises supervisors and head custodians, administrative assistant and custodians; determines appropriate staffing levels required for work projects; meet with client to monitor/ensure standards of cleanliness; may coordinate setup for events on all campuses.

Essential Functions:
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Supervises daily work of assistant supervisor and custodians; inspects all assigned areas daily to ensure work is being carried out properly and orderly; prepares and submits work schedules; biweekly payroll. 
Evaluates performance of custodial personnel; prepares and submits disciplinary action and incident reports; counsels employees. 
Designates shift and area work assignments for custodians and lead personnel; interprets contract; conducts training programs for custodians; implements new procedures and policies. 
Maintains records and correspondence; prepares reports; submits purchase requisitions for supplies; maintains supply inventory and accounts; contacts vendors; prepares and submits progress reports on building conditions. 
Establishes and monitors working relationships with students, faculty, staff, co-workers, and visitors. 
Coordinates various cleaning projects; receives equipment, uniforms, and paper orders; operates all cleaning equipment. 
Coordinates setup for events on all campuses and ensures proper staffing. 
Performs other duties as assigned. 

Minimum Qualifications:
The requirements listed below are representative of the minimal education, experience, knowledge, skills, and/or abilities required for this position. 

Education: High school diploma required. 
Certifications: N/A
Experience: 
3 years of progressively responsible supervisory or managerial work, preferably in a hotel, hospital or educational facility,

Skills: 
Knowledge of cleaning methods and materials
Supervisory skills 
Customer service skills
Written and verbal communication skills
Interpersonal/human relations skills
Training skills
Report preparation skills
Ability to conduct custodial inspections
Ability to plan and organize
Ability to maintain confidentiality

Travel
Minimal travel is required.

Physical and Working Conditions
Ability to walk throughout the campus.
Ability to lift up to 60 lbs
Ability to operate carpet extractor, floor buffers, and various cleaning equipment

Education Requirements (Any)

High School Diploma or Equivalent

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays

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