Director, Compliance

Location Requirement: Yardley, PA, Ewing, NJ or Tempe, AZ (Cenlar Offices)Please note that this position is based at our Yardley, PA, Ewing, NJ or Tempe, AZ Cenlar locations. The role requires on-site presence for 4 days per week. When applying, kindly ensure that you are local to this site and/or able to commute reliably.The Director, Compliance develops, implements, and maintains the Compliance Risk Assessments, Compliance Advisory function, Compliance Management System Testing Program, and Regulatory Compliance Change Management Program. The Director, Compliance manages and directs the Compliance Risk Assessment and Testing Teams, Compliance Advisory Teams, and Regulatory Change Management Team.Responsibilities:Assists the Chief Compliance Officer in the oversight of the Compliance Management SystemProvides leadership and guidance to the Compliance Risk Assessment Compliance Management System Testing and Compliance Risk Assessment Teams and effectively answer their day-to-day questions and issuesDevelops, implements, and maintains the Compliance, BSA/AML/OFAC, NACHA, Fair Servicing, and Privacy Risk AssessmentsDevelops, implements, and maintains the Compliance Management System Testing Program, which is conducted to evaluate and validate the compliance control environmentDevelops, implements, and maintains the Compliance Management System Testing Schedule, which is established based on the Compliance Risk AssessmentsDevelops, implements, and maintains the Compliance Management System Testing methodologies and procedures, which define and establish the baseline approach for the Compliance Department and Testing Team to conduct testing of the Cenlar Compliance Management SystemEnsures assigned testing and risk assessment responsibilities are performed timely with high level of quality documentation and report writing skillsUpon compliance test completion, conducts a meeting with the applicable teams on the preliminary findings. This requires owner assignment, root cause analysis, and remediation plan documentation for each finding from the applicable areas within the designated timeframeComposes final report for submission to the Chief Compliance OfficerDevelops, implements, and maintains the Compliance Issues Management methodologies and procedures, which ensures identified issues are evaluated for violations of regulatory requirements and remediated appropriatelyDevelops, implements, and maintains the Compliance Training Program, which is established to ensure enterprise-wide and job specific training is developed, updated regularly and delivered to all employees.Develops, implements and maintains the Compliance Advisory function, which ensures all changes to borrower communication are compliant, provides responses to daily internal business unit questions, provides governance over compliance specific tables in MSP, supports Third Party Risk Management and Attorney Governance Committees, and provides compliance expertise on enterprise approved projectsManages oversight over complaint management and performs analysis looking for red flags to determine where to perform deeper dives or analysis to detect potential systemic issues.Manages the regulatory change management team within the effective date timeframes and oversees the Regulatory Change Management Team. Responsible for the ownership and implementation of the Regulatory Change Management Program and management of the Regulatory Change Management mailboxEnsures all regulatory changes are implemented timely and in accordance with applicable requirementsWorks with direct reports to develop and monitor individual and departmental goals and provide effective feedback and guidance on a regular basis. Holds managers accountable for meeting these goalsLeads effective performance management and professional talent development across all respective departmentsAppropriately assess risk when business decisions are made, include but not limited to compliance and operational risk. Demonstrate consideration for Cenlar’s reputation as well as our clients, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standardsEnsure all activities are in accordance with Cenlar’s approved risk appetite statement and applicable compliance and regulatory requirements.Qualifications:Bachelor’s degree or equivalent experienceMinimum of 10 years of experience in financial services industryCertified Regulatory Compliance Manager (CRCM) Certification is recommendedStrong management skillsUnderstanding of regulatory processes, activities, and requirements preferably of a mortgage servicing companyKnowledge of compliance risk management concepts, frameworks, methods, and good governance practiceAbility to build effective relationships with a proven ability to build trust and credibility through interpersonal skills, communications, actions, and presenceStrong communication skills, both oral and written, and the ability to communicate clearlyEffective listening, communication, and presentation skillsStrong problem solving and analysis skills to come up with a mutually acceptable solutions utilizing available resources with diverse perspectivesExcellent coaching and counseling skillsExcellent organizational skills and ability to multi-task to manage multiple large-scale complex projects enterprise-wide