Director-Regional

Benefits Start Day 1 for Full-Time Colleagues - No Waiting PeriodWe are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."What do our Regional Directors do?The responsibility of this role is to provide operational excellence within the assigned region. The Regional Director drives change management plans, develops strategies and deploys tactics to attain short-term and long-term financial and mission-critical operational goals .Through their leadership, the Regional Director is responsible for achieving Rentokil North America’s (RNA) Company goals and revenue growth, employee relations, business trends, and ensuring that company policies and standards are being met by each branch.Responsibilities include but are not limited to the following:Oversee net APBITA across branches and sales and service operations to ensure achievement of revenue and profit plansMonitor progress against district and region revenue objectives Oversee development of General Managers through talent assessment and development Monitor and actively coach all levels of district colleagues Manage recruiting efforts, interviewing, candidates hiring and onboarding to ensure appropriate staffing levels and a talented bench strength Oversee relationship with all residential clients Oversee end-to-end relationship with specific commercial clients Resolve clients disputes, complaints, and handle outstanding claimsEnsure company programs and initiatives are delivered with excellence across branches Follow all established standard operating procedures (SOPs) within the business and hold colleagues accountable to the same standards Lead and drive organisation values through quality of service, relationships and teamworkOrchestrate joint team meetings to build camaraderie and share best practices Understand Rentokil’s and Terminix processes, including roadmap for safety/structure/service offeringsLeverage new evaluation criteria for colleague performanceOversee multi-branch P&L and sales /and service operations to ensure achievement of revenue & profit plansEstablish tracking forums to assess progress against branch/region revenue objectives & influence sales / service activity and executionEnable ongoing development of BMs via effective evaluations, coaching, goal-setting, and cross-region knowledge sharingInvest in branch-level staff development by modelling effective ride-a-longs, audits, skip-level conversations, annual reviews, improvement plans, etc. skip-level conversations, annual reviews, improvement plans, etc.Oversee multi-branch recruiting ,interviewing ,hiring to ensure appropriate staffing levels and a talented benchNurture a high performing culture through actions, accountability and feedbackChampion change through the “Heart, Head and Hands” methodology Serve as steward of Rentokil and Terminix business model to ensure company programs and initiatives are delivered with excellence at the branch levelWhat do you need?Bachelor’s Degree or equivalent in Business Management related subject 8+ years of field services management experience required, or an equivalent combination of education and experienceMaster’s Degree preferredAlternatively, military ranking of O5Business operations experienceMaster’s degree preferredSkill in managing and leading assigned projects - understanding of project managementMaintains relevant licences as required by federal, state or local regulations for termite/pest control and any other business unit products and servicesMust possess a valid driver's license from state of residenceKnowledge of laws, regulations, methods, and techniques in the area of specialty.Position may require frequent overnight travelBase Pay RangeYearly: $133,000.00 - $196,000.00While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).Why Choose Us?A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Professional and Personal GrowthMultiple avenues to grow your careerTraining and development programs availableTuition Reimbursement benefits (for FT Colleagues)Health and WellnessFull-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much moreSavings and Retirement401(k) retirement plan with company-matching contributionsWork-Life BalanceVacation days & sick daysCompany-paid holidays & floating holidaysA company mindset that prioritizes health, safety, and flexibility