Academic Advisor Middle College

General Function The Academic Advisor role is responsible for providing holistic academic advising to students from entry to completion. The Academic Advisor assists students with the development of a comprehensive academic plan by assessing academic, personal needs and career goals. They are also responsible for keeping up to date notes and information about students using a case management approach that leverages the use of college CRM and other tools. Characteristic Duties and Responsibilities 1. Advises students in our One College Model, with a direct focus on Middle College high students enrolled in college curriculum courses. 2. Collaborates with Middle College personnel to ensure coordination of high school and college schedules that allow availability of required courses. 3. Ensures class scheduling and registration of students into college classes. 4. Assists students in self-exploration to develop educational plans that are consistent with students’ goals, interests, strengths, and values. 5. Participates in a case management approach using Watermark to track student progress; communicates and collaborates with students, faculty and staff to ensure student learning and success. 6. Provides success coaching to explore student strengths, identify challenges, and create strategies for success. 7. Performs Standards of Progress (SOP) interventions to keep students on their academic track. 8. Reviews student transcripts to determine course selection within program of study. 9. Facilitates new student advising to identify programs of study, build guided pathway plan, and initiate student advisor assignments. 10. Educates students about curricular requirements, academic standards, and academic milestones related to an intended/chosen academic program. 11. Provides coaching and assistance for students to assess their degree progress through to graduation. 12. Refers students to campus resources, programs, and support systems that promote academic success, career development, experience learning, and engagement in a chosen career field. 13. Ensures student compliance with academic policies and procedures. 14. Utilizes technology that supports best practices in case management advising strategy (such as Aviso, Colleague, Student Planning). 15. Collaborates with faculty to ensure student success in their chosen academic pathway. 16. Participates in outreach activities such as speaking to classes, presenting in departments, and supporting Student Affairs activities. 17. Participates in a comprehensive professional advisor development training. 18. Participates in college and departmental evaluations as part of the annual review process. 19. Performs other duties as assigned. Knowledge, Skills, Abilities and Characteristics Detailed knowledge of college processes relating to students Familiarity with student services offered by the college Technology skills Communication skills Academic Skills Ability to provide consistently high quality customer service Ability to work with individuals from diverse backgrounds Ability to work productively with many different case management teams for individual students MINIMUM QUALIFICATIONS Minimum Requirements Associate degree in Student Services, Psychology, Sociology, Social Work, Education or related area and one year of student advising experience at the college level or Equivalent combination of education and experience Preferred Qualifications Bachelor’s degree Student Services, Psychology, Sociology, Social Work, Education or related area REQUIRED DOCUMENTS A completed Central Piedmont application must be completed on-line. During the on-line application process, applicants will be prompted to upload or build a cover letter and resume. College transcripts (if required for the position) must be attached on-line in the "additional documents" section of the application process. Applicants that do not have an electronic copy of their transcripts, or find the electronic copy is rejected on-line due to the file size, may fax their transcripts to (704) 330-6066 for attachment to the on-line application. All applications must be received in the Human Resources office by 11:59 p.m. on the closing date posted to be guaranteed for consideration. Applications of qualified candidates received after this date may be considered at the discretion of the hiring manager. CONDITIONS OF EMPLOYMENT Salary for this position is $41,600. Pay grade for this position is J. Initial placement for new employees is customarily at entry level through 25% percentile. Contract type is Professional. Ability to work a flexible schedule, which may include off-shift hours, evening and weekend assignments may be required of any position. All positions are subject to budget approval. Central Piedmont offers an excellent benefits package to full-time employees including Health, Dental, Vision, Retirement, Life Insurance, Flexible Spending Accounts, Education Benefits, Disability and more.