Manager of Internal HR Operations

1 week ago

St Louis, Missouri, United States Cedarhurst Senior Living, LLC Full time
Cedarhurst Senior Living, LLC -

Job Title: Manager of Internal HR Operations
Location: Cedarhurst Senior Living Corporate Office, St. Louis MO (In-Person) 
Position Type: Full-time 
Reports To: Director of Internal HR Operations
 

About Cedarhurst Senior Living: 
Cedarhurst Senior Living is a leading provider of senior living communities, dedicated to enriching the lives of residents through exceptional care and personalized services. With a commitment to excellence and innovation, Cedarhurst creates vibrant environments where seniors can thrive and enjoy a fulfilling lifestyle. 

Position Overview:

The Manager of Internal HR Operations (Manager), reporting directly to the Director of Internal HR Operations (Director), is responsible for the day-to-day operations of Human Resources functions for The Dover Companies, ensuring that HR processes and systems are running efficiently and effectively. This role will focus on maintaining internal HR operations, including policy development, employee relations, performance management, and compliance with employment laws. The Manager will also be responsible for optimizing the company's HR systems and technology and supporting employee engagement initiatives. Additionally, this position will work closely with senior leadership to analyze HR metrics, ensure the development of effective training programs, and improve employee satisfaction and retention.

Key Responsibilities:

  • Develop and implement standardized workflows and procedures to improve departmental productivity.

  • Directly supervise the HR Coordinator(s) position.

  • Implement changes to optimize HR processes and enhance employee satisfaction for the Dover Companies.

  • Manage and optimize HR systems to ensure efficient operations and accurate record-keeping.

  • Provide actionable insights by generating and analyzing HR reports and metrics.

  • Partner with the Director and company leadership to communicate HR policies, procedures, programs and requirements.

  • Ensure full compliance with all labor laws and regulations, including data privacy, HIPPA, and anti-discrimination policies.

  • Develop and collaborate with company leadership to implement management development training programs.

  • Support conflict resolution and employee relations matters in the Dover Companies Home Office, as needed.

  • Work with company leadership to develop and manage the Annual Performance Review process.

  • Conduct regular audits and address compliance issues promptly.

  • Update and maintain all Dover Company handbooks.

  • Manage offboarding procedures for departing employees, ensuring exit interviews are conducted and all necessary paperwork is completed.

  • Assist the Director with managing the HR department budget, including vendor contracts and expense tracking.

  • Lead the Cedarhurst Retention Committee in collaboration with the Talent Acquisition Manager. 

  • Serve as a backup to the Risk & Safety Specialist position, as needed.

  • Other duties as assigned. 

Qualifications:

  • Bachelor's degree in human resources, business administration, or a related field is required.

  • A minimum of three (3) years of experience in HR operations, including HR systems management, is required.

  • A minimum of two (2) years of experience in directly managing employees is required.

  • Strong understanding of labor laws, compliance requirements, and change management principles is required.

  • Proficiency in HR software and data analysis tools is required.

  • Experience in senior living, construction, home health, hospice, and/or pharmacy is a plus.

  • Active certification from SHRM or HRCI is preferred.

  • Proficiency in Microsoft Suite is required.

Working Conditions: 

  • This position may involve a range of physical activities, including those outlined in the Essential Duties, but is not limited to them. This position may need to walk or stand for extended periods, especially when conducting safety inspections, audits or incident investigations.

  • This position may need to lift to twenty (20) pounds.

  • This position may need to move through areas of the corporate office or other worksites of the organization.

  • Excellent interpersonal and communication skills with the ability to build relationships at all levels of the organization is required of this role.

  • The individual in this position is responsible for maintaining a safe work environment by actively preventing accidents, preserving equipment, and promoting safe working practices.

  • This role involves actively participating in all staff activities aimed at fostering teamwork, unity, and morale. The individual will contribute as a collaborative team player, working alongside colleagues to create a supportive and cohesive work environment.

  • Individuals in this position are required to stay current on all training and ongoing education initiatives. They are expected to actively pursue self-improvement and embrace opportunities for continuous learning to enhance their skills and knowledge.

  • This position is required to work onsite at the St. Louis Dover Companies headquarters.

  • While travel for this role is not anticipated, there may be situations that arise that require this role to travel to an offsite company location. Anticipated potential travel does not exceed 10% of the annual work of this position.

Why Join Cedarhurst? 
At Cedarhurst Senior Living, you'll join a mission-driven team dedicated to enriching the lives of seniors. This role offers an opportunity to grow your career by contributing to innovative marketing strategies that support the organization's goals. If you're passionate about making a difference and thrive in a collaborative environment, we'd love to hear from you. 

Apply now to be part of a dynamic team that values innovation, teamwork, and excellence.

We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

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