Human Resources Coordinator

6 days ago

Charlotte Harbor, United States Pyramid Global Hospitality Full time

Overview The Human Resources Coordinator is responsible for providing clerical and administrative support to the Human Resources leadership team. This position supports departmental tasks including but not limited to recruitment, onboarding, team member relations, communications, and events. ensuring that all team members have a positive experience when interacting with Human Resources. (bilingual in French or Creole preferred)POSITION RESPONSIBILITIES/DUTIES:Monitor Office Reception Area, answer phones and e-mail inquiries, maintain office supplies, general office organization and cleanliness.Handles routine processing of Team Members requests, including password resets for team member systems including Workday and Hilton University.Support resort-wide training programs for the property; including but not limited to, new hire orientation, customer service, safety training, anti-harassment training and supervisory/management development training. Assists the Human Resources leadership team in the keeping of team member training records current and up to date and balancing these records to team member files.Maintain and update human resources documents, such as organizational charts, team member directories, team member photos, or departmental forms.Assists the Human Resources leadership team with recruiting events, team member appreciation events, newsletters, and additional resort wide communications.Assist in updating and administering policies, file paperwork and team member documents, as necessary.Create ways to further enrich the team member experience by continuously reviewing, implementing and refining procedures to ensure every opportunity to offer extraordinary experiences while maintaining a culture of smiles, retention of luxury standards.Develop collaborative relationships and synergy with all support departments such as Convention Sales & Services, Facilities, Security, Front Services, Front Office, F&B, Golf Course and Executive OfficesPerform other functions as needed. QualificationsEDUCATION & EXPERIENCE: Required: Bachelor's degree in human resources or related field and/or equivalent experience preferred.1 - 2 years previous hotel and/or Human Resources experience preferredBilingual in French/Haitian Creole, preferredKNOWLEDGE/SKILLS/ABILITIES:Ability to work varied shifts, including weekends and holidaysWorking knowledge of Microsoft OfficeExcellent customer service skillsAbility to function well under pressure, manage multiple priorities, and meet established deadlinesMust possess mature personal discretion and sound judgmentStrong leadership abilities, sound judgment, superior problem solving and decision-making skills Excellent organizational, analytical and project management skills, with particular attention to quality and detailInterpersonal skills to deal effectively with all business contactsProfessional appearance and demeanor

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