Customer Support Representative
2 days ago
Job DescriptionStaffing Proxy is partnering with Fasikl, an innovative Minnesota-based med-tech company, to hire a Customer Support Representative. This role supports patients and caregivers who rely on Fasikl’s FDA-cleared AI therapeutic device.You will help users successfully onboard, navigate the product, and resolve questions relating to device use, orders, and general support needs.Position OverviewThe Customer Support Representative is responsible for delivering timely, accurate assistance to patients and caregivers. This includes answering calls and emails, supporting onboarding and setup, troubleshooting device or connectivity issues, and documenting interactions. This role requires strong communication skills, empathy, and technical competence to solve problems effectively.This is an on-site position.Key Responsibilities:Serve as the primary point of contact for patients and caregivers.Guide new users through onboarding, device setup, and usage questions.Troubleshoot device and connectivity issues and assist with resolution steps.Maintain accurate documentation of all interactions within support systems (e.g., Zendesk).Assist with resupply coordination, order updates, warranty inquiries, and general support needs.Identify patterns in patient feedback and escalate insights as appropriate.What We’re Looking For:Compassionate communicator with strong verbal and written skills.Technically competent and able to troubleshoot device and connectivity issues confidently.Organized and detail-oriented with strong documentation habits.Experience in customer service, patient support, medical device support, or call centers preferred.Familiarity with tools like Zendesk, Salesforce, EMRs, or similar platforms is a plus.Bachelor’s degree preferred but not required.Why This Role Matters You will play a key role in supporting patients who depend on a first-of-its-kind AI therapeutic device. Your guidance helps ensure users feel confident, supported, and successful throughout their experience with the product.Compensation & Benefits:Pay range: $22–$25/hrMedical, dental, and vision insurancePTO / paid holidays401(k)
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Customer Support Representative
3 weeks ago
Minneapolis, United States Corps Team Full timeAs a member of the Service and Operations Support Team, the Customer Support Representative Tier 1 will support Outfitter and Dealer daily operations. The SR Tier 1 is responsible for providing first line outfitter support by phone and email and e Support, Representative, Customer Experience, Operations, Outfitter, Customer, Retail, Staffing
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Customer Support Representative
4 days ago
Minneapolis, MN, United States Data Solutions Full timeCustomer Support Representative This is a remote position. As a Customer Support Representative, you will provide exceptional support to our clients by resolving issues, answering queries, and offering product guidance. You will play a key role in maintaining customer satisfaction and ensuring a positive user experience. Requirements: High school diploma or...
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Customer Support Representative
4 days ago
Minneapolis, MN, United States Data Solutions Full timeCustomer Support Representative This is a remote position. As a Customer Support Representative, you will provide exceptional support to our clients by resolving issues, answering queries, and offering product guidance. You will play a key role in maintaining customer satisfaction and ensuring a positive user experience. Requirements: High school diploma or...
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Customer Support Representative
7 days ago
Minneapolis, MN, United States Data Solutions Full timeCustomer Support Representative This is a remote position. As a Customer Support Representative, you will provide exceptional support to our clients by resolving issues, answering queries, and offering product guidance. You will play a key role in maintaining customer satisfaction and ensuring a positive user experience. Requirements: High school diploma or...
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Customer Support Representative
4 days ago
Minneapolis, MN, United States Data Solutions Full timeCustomer Support Representative This is a remote position. As a Customer Support Representative, you will provide exceptional support to our clients by resolving issues, answering queries, and offering product guidance. You will play a key role in maintaining customer satisfaction and ensuring a positive user experience. Requirements: High school diploma or...
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Customer Support Representative
4 hours ago
Minneapolis, MN, United States Data Solutions Full timeCustomer Support Representative This is a remote position. As a Customer Support Representative, you will provide exceptional support to our clients by resolving issues, answering queries, and offering product guidance. You will play a key role in maintaining customer satisfaction and ensuring a positive user experience. Requirements: High school diploma or...
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Customer Support Representative
4 hours ago
Minneapolis, MN, United States Data Solutions Full timeCustomer Support Representative This is a remote position. As a Customer Support Representative, you will provide exceptional support to our clients by resolving issues, answering queries, and offering product guidance. You will play a key role in maintaining customer satisfaction and ensuring a positive user experience. Requirements: High school diploma or...
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Customer Support Representative
4 hours ago
Minneapolis, MN, United States Data Solutions Full timeCustomer Support Representative This is a remote position. As a Customer Support Representative, you will provide exceptional support to our clients by resolving issues, answering queries, and offering product guidance. You will play a key role in maintaining customer satisfaction and ensuring a positive user experience. Requirements: High school diploma or...
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Customer Support Representative
17 minutes ago
Minneapolis, MN, United States Data Solutions Full timeCustomer Support Representative This is a remote position. As a Customer Support Representative, you will provide exceptional support to our clients by resolving issues, answering queries, and offering product guidance. You will play a key role in maintaining customer satisfaction and ensuring a positive user experience. Requirements: High school diploma or...
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Customer Support Representative
2 days ago
Minneapolis, United States Corps Team Full timeSenior Director of Recruiting at Corps Team Our client, a leader in the power sports industry, is seeking a Customer Support Representative for a 6+ month contract assignment (with potential to extend/convert to perm) in Plymouth, MN. This role is hybrid. Base pay range $22.00/hr - $24.00/hr Schedule: Direct message the job poster from Corps Team Overview:...
