Customer Support Representative

4 days ago


Cathedral City, CA, United States Data Solutions Full time
Customer Support Representative

This is a remote position. As a Customer Support Representative, you will provide exceptional support to our clients by resolving issues, answering queries, and offering product guidance. You will play a key role in maintaining customer satisfaction and ensuring a positive user experience.

Requirements:

  • High school diploma or equivalent; Bachelor's degree preferred
  • Strong communication and problem-solving skills
  • Ability to handle customer inquiries and complaints professionally
  • Familiarity with CRM software
  • Patience and empathy in dealing with customers

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Remote work flexibility
  • Professional development opportunities


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