Client success manager
2 days ago
Job Title: Client Success ManagerLocation: Atlanta, GAAbout Us: Sciera is a leading provider of Market Intelligence products and solutions, specializing in delivering data-driven insights and operational excellence to our clients. Our products and solutions help Fortune 500 clients transform big data into actionable insights – and insights into business successes. We are dedicated to driving measurable results through strategic project management and advanced analytics.The Role:We are seeking a Client Success Manager who can manage Sciera’s contractual obligations to our clients, as well as turn ad-hoc client requests or needs into data-driven solutions. This person is comfortable gathering and interpreting large datasets, then making prompt decisions based on their findings. They are also comfortable presenting to, and communicating with top-level executives. The ideal candidate will be extremely detail oriented, organized, and curious. What You’ll be Doing:50% – Analyst:Interpret and convey operationally-driven insights derived from standard reports.Utilize knowledge of internal databases and SQL to query and analyze data when ad hoc analysis is required.Develop and implement internal reporting and dashboards to enhance operational visibility and efficiency.Ensure all reports and ad-hoc analyses are accurate and error-free.30% – Project Manager:Manage the execution of Sciera’s annual and monthly contractual obligations to clients.Define project timelines, allocate resources, and establish Key Performance Indicators (KPIs) to ensure successful achievement of client objectives.Coordinate and communicate effectively with multiple clients, providing timely updates on various projects concurrently.Collaborate closely with a team of data engineers and analysts involved in project execution.20% – Client Strategist:Engage with clients to understand their requirements and articulate problem statements.Lead end-to-end solution implementation encompassing data collection, delivery, and reporting.Qualifications:Strong independent problem-solving skills with meticulous attention to detail.3-5 years of experience in technical project management, demonstrating a track record of successful project delivery.Proficiency (1-2 years) in SQL for database querying and analysis.Comfortable interpreting and analyzing spreadsheets, charts, dashboards, or other data formats.Excellent communication skills, both written and verbal, with the ability to articulate complex ideas clearly. Capable of making informed decisions in ambiguous or dynamic situations.Preferred background in the Telecom industry (Comcast,Charter, Cox), though not required.Benefits:Competitive salary and benefits package.Opportunity for professional growth and development within a dynamic team environment.Chance to work with industry leaders and cutting-edge technologies.
-
Client Success Manager
4 days ago
Atlanta, United States Project Access Inc Full timeClient Success ManagerHybrid in Orange, CA, or Remote based in Phoenix/Tucson, AZ, Jacksonville, FL, or Atlanta, GA This is an exciting opportunity to join a dynamic and growing non-profit organization that provides programs and services to over 27,000 children, families, and seniors living in affordable housing and workforce communities across the country....
-
Client Success Manager
3 weeks ago
Atlanta, United States Georgia Staffing Full timeClient Success ManagerCompany: MMIT Location: Remote, United StatesAt MMIT, we simplify the complexities of healthcare to smooth access to life saving therapies. Our collective teams achieve this through prioritizing cultivating industry leading data coupled with cutting edge technology to solve some of healthcare's most complex challenges. MMIT is regarded...
-
Client Success Manager
1 week ago
Atlanta, Georgia, United States Crisp Full time $120,000 - $180,000 per yearPlease Note: This is an on-site position located in Atlanta, GA. Crisp is committed to supporting candidates by offering relocation assistance for qualified applicants who require moving to the Atlanta area.About the RoleOur team of Client Success Managers is responsible for ensuring our clients reach their desired outcomes through Crisp's video marketing...
-
Client Success Manager
3 weeks ago
Atlanta, United States Atlanta Staffing Full timeWaystar Client Success ManagerA Waystar Client Success Manager (CSM) must effectively deliver and advise on best practice workflow and provide proactive service that measurably simplify and unify our clients' revenue cycle.Serve as an operational point-of-contact, advocate, problem solver, and trusted advisor for a defined set of clients. Partner with...
-
Client Success Manager
3 weeks ago
Atlanta, United States Georgia Staffing Full timeWaystar Client Success ManagerA Waystar Client Success Manager (CSM) must effectively deliver and advise on best practice workflow and provide proactive service that measurably simplify and unify our clients' revenue cycle.Serve as an operational point-of-contact, advocate, problem solver, and trusted advisor for a defined set of clients. Partner with...
-
Client Success Manager
6 days ago
Atlanta, United States Waystar Full timeABOUT THIS POSITIONA Waystar Client Success Manager (CSM) must effectively deliver and advise on best practice workflow and provide proactive service that measurably simplify and unify our clients’ revenue cycle.WHAT YOU'LL DOServe as an operational point-of-contact, advocate, problem solver, and trusted advisor for defined set of clientsPartner with...
-
Client Success Manager
6 days ago
Atlanta, Georgia, United States Waystar Full time $60,000 - $120,000 per yearABOUT THIS POSITIONA Waystar Client Success Manager (CSM) must effectively deliver and advise on best practice workflow and provide proactive service that measurably simplify and unify our clients' revenue cycle.WHAT YOU'LL DOServe as an operational point-of-contact, advocate, problem solver, and trusted advisor for defined set of clientsPartner with clients...
-
Manager, Client Success
6 days ago
Atlanta, United States CCM iHeartMedia Management Services, Inc. Full timeiHeartMediaCurrent employees and contingent workers click to apply and search by the Job Posting Title.The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size...
-
Client Success Manager
2 hours ago
Atlanta, Georgia, United States FIXD Automotive, Inc. Full timeAbout FIXD & AppraisalPRO:FIXD breaks car problems down into simple and understandable terms, so drivers know the price of a repair when they take their car to the shop. The FIXD Sensor plugs into the diagnostic port of a driver's car and communicates via Bluetooth to the FIXD app.AppraisalPRO is FIXD's B2B product that helps dealerships during the vehicle...
-
Client Success Manager
6 days ago
Atlanta Metropolitan Area, United States Rithum Full time $80,000 - $120,000 per yearRithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.Today, more than 40,000...