Office Assistant II

3 days ago


Alabaster, Alabama, United States Children's of Alabama Full time
Job Summary Responsible for appointment scheduling and other related functions; receiving patients and their families; performing duties consistently and accurately to maintain an efficient, friendly, work environment; and providing clerical support to assigned Medical Group. Responsibilities Answer telephone and make all appointments for patients.
Schedule consults for physicians.
Keep physicians informed of any changes in the schedule.
Take calls and messages for the physicians.
Talk with potential new patients concerning our policies.
File incoming reports, records and lab work.
Fill out all forms (immunization, day care, school, sports, etc.)
Greet patients on arrival
Pull and stamp appropriately all patient charts needed for exam, immunization, lab work, telephone messages and/or patient prescription.
Confirm that patient information/data is correct on chart.
Enter into computer all name/address changes on patient accounts. Copy current insurance card.
Secure parent/guardian signature on orange card.
Prepare new patient charts and enter them into the computer. Calls all No Show appointments and notes it on the chart. 
Place chart back for the physician's assistant.
Write the doctor's excuses for school/work as directed by the physician.
Hand out prescriptions, immunization/school/camp forms that are picked up.
Make appointments for patients to receive lab work, x-rays, and to other physicians and/or specialists outside practice. After the appointments are made, determine whether a referral is needed.
Complete and document any insurance referral that may require authorization from the PCP to a specialist/institution.
Copy patient records to be sent to new physician.
Receive charge ticket from patients, determine charges listed by the physician, check for insurance coverage and inform patient of co-pays at time of service. 
Perform other business office duties as required. Education High School Diploma or equivalent required. Experience Three years medical office or healthcare office experience needed. Licensure, Certifications, and/or Registries

Additional Information

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