Client Support

2 days ago


Atlanta, United States Destination Knot Full time

Client Support & Booking AssistantWe are seeking a reliable and service-driven Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.Responsibilities:Assist clients with organizing booking details, dates, preferences, and service selectionsProvide customer support through email, phone, and messaging in a professional mannerHelp gather and maintain information needed for reservations and itinerary supportCoordinate booking details and follow up with clients as neededMaintain accurate notes, client profiles, and documentation within our systemsRespond promptly to client questions and provide helpful guidanceStay informed about available destinations, suppliers, and experience optionsSupport administrative tasks related to planning and booking servicesWork collaboratively with the team to ensure a smooth and positive client experienceSkills & Qualifications:Strong customer service and communication skillsOrganized, detail-oriented, and comfortable using online toolsAbility to work remotely and manage your own scheduleProfessional, dependable, and proactiveNo previous experience required full training is providedWhat We Provide:Comprehensive training and onboardingAccess to booking tools, systems, and resourcesFlexible remote scheduleOne-on-one support and continued guidanceA positive, team-focused work environmentWork Environment:This remote role includes assisting clients with planning needs, supporting booking coordination, and helping ensure smooth travel-related experiences. It is performance-based and ideal for individuals who enjoy independent work and providing excellent service.$45,000 - $65,000 a yearCompensation details: 45000-65000 Yearly SalaryPI3aed487797a6-30511-39211470



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