Technical Support Engineer
1 week ago
Title: Technical Support Engineer Location: Cork, Munster, IE, T12 H682 Requisition ID: 133181 Job Summary Join our team as a Technical Support Engineer and play a key role in keeping mission-critical systems running smoothly. You’ll work directly with customers, support teams, and field engineers to diagnose, troubleshoot, repair, and debug NetApp products — ensuring issues are resolved quickly and effectively. In this role, you’ll step in when first-line support can’t crack the problem, applying your expertise in both hardware and software to deliver optimal results. We’re looking for a proactive, “take-charge” professional with proven technical problem-solving skills, deep subject matter expertise, and a strong commitment to exceptional customer service. If you thrive on solving complex challenges and making a real impact, we’d love to hear from you. Job Requirements Respond to situations where NetApp product support has been unable to solve customer’s technical issues. Collaborate with or escalate cases with other NetApp Technical Support teams and/or Escalation Engineers when the problem is too complex or falls out of your specific area of expertise in order to most quickly facilitate solutions for customers. Create new knowledge base articles to share information and best practices for reuse throughout the Technical Support Center Focus on E-series and StorageGRID specialization and build deep technical expertise in these areas. Ability to troubleshoot difficult technical issues with strong commitment to deliver excellent customer service experience. Good Understanding of following: Hadrware priciples; Object based storage; Distributed data base (Cassandra); S3 Protocol; RAID; iSCSI; Fibber channel; Linux administration; Troubleshooting experience with network trace analysis -> Network troubleshooting experience with wireshark; Virtualization; VMware; Docker-containers; Infiniband, NDMe-of; Data protection; Scripting; HTTP/RestAPI; Understanding of T10 Protection Information (PI) concepts; TCP practical troubleshooting experience with network trace analysis; Working experience with NetApp Data ONTAP 9.0 and above (a plus). Education Minimum of 2 years within a similar Technical support role. A Bachelor of Science in Engineering or Computer Science; or equivalent related experience is required. Fluent English & Hebrew (C1-C2 level) Passion and ability to learn new technologies in a fast-pace environment. Work well in a team environment and be a proactive contributor to team development projects. Creative approach to problem solving and demonstrate a ‘can-do’ attitude. High ability to multi-task, manage workload and define priorities based on business impact of issues. Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. Ability to follow standard engineering principles and practices. Job Segment: Technical Support Engineer, Technical Support, Computer Science, Engineer, Virtualization, Engineering, Technology
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Technical Support Engineer II
3 weeks ago
Morrisville, United States Piper Companies Full timePiper Companies is seeking a full-time Technical Support Engineer for a data security company located in Morrisville, NC. The Technical Support Engineer will work alongside the technical support team while proactively supporting customer needs. The Technical Support Engineer will need to sit on-site 2 days a week in Morrisville, NC. Responsibilities of the...
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Technical Support Engineer II
2 weeks ago
Morrisville, NC, United States Piper Companies Full timePiper Companies is seeking a full-time Technical Support Engineer for a data security company located in Morrisville, NC. The Technical Support Engineer will work alongside the technical support team while proactively supporting customer needs. The Technical Support Engineer will need to sit on-site 2 days a week in Morrisville, NC. Responsibilities of the...
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Technical Support Engineer II
2 weeks ago
Morrisville, NC, United States Piper Companies Full timePiper Companies is seeking a full-time Technical Support Engineer for a data security company located in Morrisville, NC. The Technical Support Engineer will work alongside the technical support team while proactively supporting customer needs. The Technical Support Engineer will need to sit on-site 2 days a week in Morrisville, NC. Responsibilities of the...
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Mechanical Engineer
4 weeks ago
Morrisville, United States Technical Source Full timeSummary: Technical Source is seeking a Mechanical Engineer in Morrisville, NC to design and build advanced automation equipment. In this hands-on role, you’ll take projects from concept through installation by reviewing customer requirements, creating 3D designs in SolidWorks, building and testing prototypes, and integrating mechanical components with...
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Technical Marketing Engineer
3 weeks ago
Morrisville, United States NetApp Full timeJoin to apply for the Technical Marketing Engineer role at NetApp Job Summary The AI Product Team is responsible for building industry leading products for Enterprise AI. We are responsible for delivering a set of products and services that innovate to enable the world’s largest Fortune 500 companies to build and power generative and agentic AI...
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Technical Marketing Engineer
3 weeks ago
Morrisville, United States NetApp, Inc. Full timeJob Summary The AI Product Team is responsible for building industry leading products for Enterprise AI. We are responsible for delivering a set of products and services that innovate to enable the world’s largest Fortune 500 companies to build and power generative and agentic AI applications – seamlessly spanning both on‑premises and cloud...
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Global Technical Activation Engineer
2 days ago
Morrisville, United States Lenovo Full timeGeneral InformationReq #WD00093791Career area:ServicesCountry/Region:United States of AmericaState:North CarolinaCity:MorrisvilleDate:Monday, January 19, 2026Working time:Full-timeAdditional Locations:* United States of America - New York - New York* United States of America - Illinois - Chicago* United States of America - Texas - Dallas* United States of...
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Director, Technical Support
2 days ago
Morrisville, United States Rubrik Full timeJob Summary Director, Technical Support Location: Morrisville, NC Summary The Director of Technical Support drives strategic direction, innovation, and execution for large-scale support initiatives. This role involves defining and overseeing long-term vision, strategy, and architecture to achieve business objectives, foster innovation, drive operational...
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SaaS Security Support Engineer II
4 weeks ago
Morrisville, United States Varonis Full timeA leading data security firm is seeking a self-driven Technical Support Engineer to innovate and enhance customer experiences. The role demands expertise in SaaS platforms, analytical thinking, and strong communication skills. Candidates will be part of a dynamic team in North Carolina, addressing complex technical challenges and ensuring legendary support...
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Enterprise AI Technical Marketing Engineer
3 weeks ago
Morrisville, United States NetApp Full timeA leading data and storage solutions company is seeking a Technical Marketing Engineer to join their AI Product Team in Morrisville, NC. The ideal candidate will have extensive experience in enterprise AI and a strong understanding of cloud services. This role involves creating impactful technical content and ensuring product-field cohesion. Candidates...
