Customer Service Support Specialist
1 week ago
Work for a company where you make a difference in people's lives every dayAt GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you’ve come to the right place Let us help you discover a new passion for doing good in a growing industry. Our mission:To help people live a life of their choosing, regardless of age or ability. GT Independence has won numerous awards and recognitions for being a great workplace, including being named a 2025 National “Best and Brightest Companies to Work For" In addition, we were recently awarded the Great Place to Work Certification for 2025/2026 — an honor granted to only the nation’s top employers that offer exceptional employee experiences. As a Customer Service (Self Determination) Support Specialist or SDSS, you’ll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other stake holders. Tasks and Responsibilities Make and receive phone calls to support external and internal stakeholders Enter information into databases, such as a call log, for effective record keeping Prepare and send documents via DocuSign or email Ensure the proper naming and saving of documents in the document management system Assist customers in returning documents Manage DocuSign accounts and support issues from the operations staff and customers Ensure all compliance standards are met for audit purposes Timesheet reviewing and time tracking Accurately and efficiently complete payroll checklists for assigned agencies Work with your team leader to identify strategies for reducing errors Collaborate with your team to resolve rejected timesheet issues EDUCATION High School Diploma or GED required Associate degree preferred WORK ENVIRONMENT Work is performed in a typical office (call center) setting. GT Independence is a national, family-owned organization and a trusted leader in personal and financial services for people in need of home and community-based care throughout the country. We help tens of thousands of people in public health programs across the country find and hire their own personal assistants. Our operations team strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other, and we love what we do. We value excellence, but we won’t micromanage to achieve it. If you are self-motivated, we’ll give you the freedom to succeed on your own. Team members enjoy generous paid time off, competitive wages and benefits and the opportunity to grow professionally. Grow with us ___________________________________________________________________________________________ What Culture & Belonging Means at GT:Bring Your Authentic Self To Work GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.
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Customer Service
3 weeks ago
Sturgis, United States GT Independence Full timeA national personal care service organization is seeking a Customer Service Support Specialist in Sturgis, MI. The role involves supporting clients and stakeholders via phone, maintaining records, and ensuring compliance standards. Applicants need a High School Diploma or GED, with a strong focus on customer service skills and teamwork. This full-time...
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Customer Service Support Specialist
3 weeks ago
Sturgis, United States GT Independence Full timeCustomer Service Support Specialist (MD) Join to apply for the Customer Service Support Specialist (MD) role at GT Independence Work for a company where you make a difference in people's lives every day! At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, youve come to the right...
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Customer Service Support Specialist
3 weeks ago
Sturgis, United States GT Independence Full timeCustomer Service Support Specialist (ME) Join to apply for the Customer Service Support Specialist (ME) role at GT Independence. Job Details Work for a company where you make a difference in people's lives every day! At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, youve come to...
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Customer Service Support Specialist
2 weeks ago
Sturgis, United States GT Independence Full timeGT Independence Main Sturgis, MI 49091, USA Work for a company where you make a difference in people's lives every day! At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, youve come to the right place! Let us help you discover a new passion for doing good in a growing industry. Our...
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Customer Service Support Specialist 11-8
4 weeks ago
Sturgis, United States GT Independence Full timeCustomer Service Support Specialist 11-8 (CA) Join us to apply for the Customer Service Support Specialist 11-8 (CA) role at GT Independence. Job Details Work for a company where you make a difference in peoples lives every day. At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn,...
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Retail Service Specialist
2 weeks ago
Sturgis, United States O'Reilly Automotive Full timeO'Reilly Automotive - 1230 S Centerville Road [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership...
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Sturgis, SD, United States Veterans Engineering & Professional Services Full timeVeterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be...
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Sturgis, SD, United States Veterans Engineering & Professional Services Full timeVeterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be...
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Sturgis, SD, United States Veterans Engineering & Professional Services Full timeVeterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be...
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Customer Service Associate I
6 days ago
Sturgis, MI, United States Dollar Tree Full timeWe’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep...
