Content Designer Senior Associate
2 weeks ago
Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction.As a Content Design Senior Associate in Connected Banking team, you will play an important role in shaping customer experiences through content, and building customer confidence across our products and services. Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework. While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality.Job responsibilitiesDevelop and implement content strategies for products and features, ensuring align with user experience principles and business objectivesCollaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audienceCreate content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvementAdopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiencesAnalyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiencesArticulate rationale for content design decisions and present work to larger groups Deliver content according to our editorial and legal processes Required qualifications, capabilities, and skills3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platformsExperience in creating content architectures, storytelling, and clear and concise writingDemonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly contentExperience with iterative design techniques, incorporating user feedback and insights for continuous improvementProficient technical literacy in content platforms and understanding their impact on user experienceAdaptive learner in new financial services products and offeringsFamiliar with using AI tools (Co-pilot, LLM) to complete content design tasks, as well as daily tasks. Experience using Figma for design review and brainstorm Experience working with Jira
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Senior Content Design, Associate
2 weeks ago
New York, United States JPMorgan Chase & Co. Full timeJoin our team and make a significant impact through innovative content design and drive customer confidence and satisfaction.As a Content Design Senior Associate in Card team, you will play an important role in shaping customer experiences through content, and building customer confidence across our products and services. Using your expertise in content...
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Content Design Senior Associate
1 week ago
New York, New York, United States JPMorganChase Full timeDescriptionJoin our team and make a significant impact through innovative content design, driving customer confidence and satisfaction. Shape customer experiences in Wealth Management with your expertise in content design principles.As a Content Design Senior Associate in Wealth Management, you will play an important role in shaping customer experiences...
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Content Designer Senior Associate
6 days ago
New York, New York, United States JPMorganChase Full timeJOB DESCRIPTIONJoin our team and make a significant impact through innovative content design and drive customer confidence and satisfaction.As a Content Design Senior Associate in Connected Banking team, you will play an important role in shaping customer experiences through content, and building customer confidence across our products and services. Using...
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UX Content Writer, Senior Associate
7 days ago
New York, New York, United States JPMorgan Chase Full timeWe're looking for a content designer who's passionate about simplifying banking for business clients in the innovation economy and startup sector. Help us take a new banking platform out of beta and into general availability. You'll collaborate closely with design, tech, and product partners while enjoying being part of a wider content community of...
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Senior/Staff Content Designer
3 weeks ago
New York, United States Grow Therapy Full timeNew York (HQ), San Francisco, or Seattle preferred; remote candidates welcome About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients....
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Senior Associate, Site Content
2 weeks ago
New York, United States Brooklinen Full timeSenior Associate, Site ContentBrooklinen is looking for a Senior Associate, Site Content to help shape how our site looks, feels, and functions for every customer. In this role, you'll be the primary owner of all managed content across Brooklinen.com, ensuring a seamless, high-quality onsite experience.This is a highly cross-functional role that sits at the...
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Content Designer, Product Design
7 days ago
New York, United States NYC Staffing Full timeContent Designer, Product DesignWe're currently seeking a content designer to join our Experience Design team. We're passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. The Experience Design team at Capital One is at the forefront of enriching our...
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New York, United States JPMorgan Chase & Co. Full timeThe Private Bank’s Global Insights program is designed to deliver industry-leading insights to Private Bank clients and prospects on the most relevant wealth planning and investment topics. We are a diverse group of storytellers and innovators committed to providing insights, tools, and solutions to help our clients meet their financial goals. We work in a...
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Senior Associate, Site Content
1 week ago
New York, New York, United States Brooklinen Full timeOverviewBrooklinen is looking for a Senior Associate, Site Content to help shape how our site looks, feels, and functions for every customer. In this role, you'll be the primary owner of all managed content across , ensuring a seamless, high-quality onsite experience.This is a highly cross-functional role that sits at the intersection of Site Merchandising,...
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New York, New York, United States JPMorganChase Full timeDescriptionThe Private Bank's Global Insights program is designed to deliver industry-leading insights to Private Bank clients and prospects on the most relevant wealth planning and investment topics. We are a diverse group of storytellers and innovators committed to providing insights, tools, and solutions to help our clients meet their financial goals. We...
