Receptionist

Are you passionate about helping people? Can you imagine going to work every day knowing that your clients will be the better for it, as well as the world? You will have a crucial role as the first point of contact for potential clients, hearing their needs and putting them at ease as they start their legal journey with usA successful Intake Specialist will have the right skills and empathy, as well as the ability to investigate information. If you are looking for an exciting career with meaningful responsibility, we want YOU As part of your duties as an Intake Specialist, you will play a key role in creating memorable client experiences that are both rewarding and empowering. You'll also perform administrative tasks and provide top-notch customer service for our prospective clients seeking legal help during their most challenging moments.We are looking for a team player. Our firm’s environment is a culture that supports and helps each other.Thorough training and on-the-job experience are provided for all details and routines of the job. We will provide a supportive, stable work environment to help you meet your goals. We recognize and reward work done wellYou may be a good fit for our team if you:Love to work within established systems, standards, and proceduresInvolve others in the decision-making processThrive in a cooperative, collaborative atmosphereAre friendly, at ease with others, and are good listenerMaintain positive relationships and are team-orientedRespond positively to feedback and quality controlCompensation:$16 - $20 hourly + bonusesResponsibilities:Provide kind, courteous communication while receiving visitors to our officeProvide excellent customer service while answering, screening, and forwarding incoming phone callsManage the calendar system to schedule and confirm appointments via phone, email, and textReceive, sort, and process daily mailManage intake of potential clients with attention to detail for information while providing empathetic communication skillsMaintain reception area and set up the conference room for meetings, depositions, and potential client consultationsProvide efficiency in other clerical receptionist duties such as filing, photocopying, scanning, and faxingQualifications:Ideal candidates are professional and courteous with a positive attitudeProven prior work experience as a receptionist, front office representative, or similar roleProficiency in Microsoft Office Suite 365 and hands-on experience with office equipment (multi-line phone system, desktop computer, fax machines, scanner/printer)Excellent organizational skills with the ability to multitask and manage time appropriatelyOutstanding written and verbal communication skillsAbility to be resourceful and proactive Minimum High school degree requiredA patient and consistent approach to maintaining established standards, guidelines, and proceduresAn unhurried, methodical, step-by-step approach to well-defined, repetitive routinesAbility to investigate information with empathy and a positive attitudeDesire to be a team player - connecting with and supporting othersAbout CompanyKirsch Daskas Law Group is a boutique criminal defense firm representing adults and juveniles accused of crimes or at risk of losing their liberty or their children across the state of Michigan. Our attorneys specialize in client-centered representation using a multi-disciplinary approach to accomplish clients’ personalized goals. We zealously represent the falsely accused to prevent wrongful convictions and protect innocence. Founded in 1995, experience, integrity, and the courage to protect clients’ rights and ensure justice for the best results are our challenge.