IT Support Specialist
4 days ago
IT Support Specialist
Job Summary
Working directly under the Support Manager, this Support Specialist will provide lynch pin support services to our clients. You will be providing front line remote and on-site support to our diverse client base across a variety of technologies – desktops, mobile, servers, networking, firewalls, cloud, applications, etc. You will also assist the Project team as needed with new deployments and implementations. The position is primarily based out of our Great Falls regional office and is a Work-in-Office role.
Qualifications & Skills
• Must possess a minimum of three years of customer service experience
• Three years' experience administering business networks
• Advanced experience in supporting Windows 10 and 11, printers, email.
• Experience in corporate network troubleshooting (networking, desktop, server/OS, & virtualization)
• Experience with TCP/IP, DNS, DHCP
• Experience configuring and supporting Windows 2016, 2019, 2022 or 2025 Server
• Experience in supporting Microsoft 365, Active Directory, and/or Google Workspace
• Microsoft Office Application skills
• Firewall configuration and deployment experience
• High attention to detail and excellent oral and written communication
• Demonstrate integrity and ability to maintain client confidentiality
• Ability to work on multiple assignments with minimal supervision
Additional Responsibilities
• Perform root-cause analysis and resolution
• Ticketing and service documentation; time entry and management skills
• Prioritizing multiple responsibilities in a fast-paced environment
• Resolve and escalate issues that require additional support
• Adhering to client SLA's (service level agreements) and team performance goals
• Research knowledge base articles for technical solutions and configurations
Other Requirements – Physical Demands & Certifications
• Ability to work in an office setting, including sitting for long periods of time, lifting, bending. Ability to work in diverse client environments as onsite work is required for this role.
• Must have a valid driver's license and reliable transportation for occasional work offsite.
• Microsoft Certified Professional (MCP) with desktop/server exams highly desired or commitment to obtaining Microsoft certification within 6 months
• Cisco CCNA a plus
• Background and Reference Checks are a mandatory part of the recruitment and hiring process
Job Classifications
Reports To: Support Supervisor
Compensation: $18.96 to $25.07, depending on experience
FLSA Status: Non- exempt
Location: Great Falls Office
Hours: Monday- Friday business hours; evening & weekend work as needed, overtime as needed
About SpotLink
SpotLink is a premier, high-skill, high-capabilities, San Diego based technology solutions provider. We specialize in Managed IT Services, Software Engineering, & Voice Solutions for small and mid-sized businesses. As an industry leader for San Diego IT solutions, we provide a wide range of technology services including; proactive technology management, network administration, technology consulting, reactive computer support, software engineering, and voice technology solutions. SpotLink offers multi-featured benefits that include competitive and attractive compensation, paid technical training/certification, holidays, paid-time off (PTO), medical, dental, vision, matching Simple-IRA, and more. You will receive ongoing training and plenty of opportunities for advancement. You'll also enjoy a fun, friendly atmosphere with weekly company lunches, snacks and beverages.
-
Club Support Specialist
4 days ago
Great Falls, Montana, United States Walmart Full timeAbout the Role\We are seeking a dedicated Club Support Specialist to join our team at Sam's Club. As a Club Support Specialist, you will be responsible for providing support to our club staff, including processing transactions, answering questions, and resolving issues.\Key Responsibilities\\Process transactions and handle member inquiries in a timely...
-
Daycare Support Specialist
6 days ago
Great Falls, Montana, United States Wyndy LLC Full timeAre you passionate about supporting young children? We are seeking a Daycare Support Specialist to join our team. This role involves providing exceptional care and attention to detail.Organize daily routines and activitiesMaintain accurate records of child developmentCollaborate with colleagues to achieve common goals
-
Healthcare Support Specialist
5 hours ago
Great Falls, Montana, United States Ro Health Full timeAbout Ro HealthRo Health is an award-winning healthcare staffing company dedicated to providing exceptional support services to our clients and providers. We are seeking a talented professional to join our after-hours support team as a Healthcare Support Specialist.Job DescriptionThe Healthcare Support Specialist will be an extension of our office teams,...
-
Learning Support Specialist
2 days ago
Great Falls, Montana, United States Big Sky Special Needs Cooperative Full timeAbout the RoleWe are seeking a Learning Support Specialist to provide educational support services to students with special needs. The ideal candidate will have experience working with students who require additional support and accommodations.Key ResponsibilitiesDevelop and implement individualized education plans (IEPs) for students with special...
-
Technical Support Specialist
4 days ago
Great Falls, Montana, United States D.A. Davidson Full timeCompany OverviewD.A. Davidson Companies is a reputable, employee-owned organization with a rich history spanning over 80 years. We prioritize conducting our business with the highest standards of integrity and ethics, delivering exceptional service to our clients and colleagues alike. Our supportive culture fosters open communication, encouraging...
-
Cashier and Member Support Specialist
3 days ago
Great Falls, Montana, United States Walmart Full timeJob DescriptionAs a Cashier and Member Support Specialist, you will be responsible for providing exceptional customer service to our members. Your duties will include operating a cash register, processing payments, and assisting members with their purchasing needs. You will also be expected to maintain a clean and organized workspace, restock shelves, and...
-
Merchandise Support Specialist
2 days ago
Great Falls, Montana, United States Walmart Full timeJob Summary:The Merchandise Support Specialist plays a vital role in ensuring that our club remains well-stocked and organized. This position involves receiving and processing merchandise shipments, maintaining inventory levels, and restocking shelves as needed. The ideal candidate will have excellent organizational skills, be able to lift up to 50 pounds,...
-
After-school Support Specialist
6 days ago
Great Falls, Montana, United States Wyndy LLC Full timeJob DescriptionAs a dedicated after-school support specialist at Wyndy LLC, you will play a vital role in providing assistance and guidance to students near 59402.Working collaboratively with our staff, you will create a safe and supportive environment that fosters academic success, social growth, and emotional well-being. Your responsibilities will...
-
Cultural Liaison and Support Specialist
7 days ago
Great Falls, Montana, United States Great Falls Public Schools Full timeAbout the Role:We are seeking a highly motivated and experienced professional to fill this critical role. As a Cultural Liaison and Support Specialist, you will work collaboratively with school personnel, teachers, and other stakeholders to provide support and resources that address the unique needs of Native American students. This is an exciting...
-
Child and Family Support Specialist
4 weeks ago
Great Falls, Montana, United States AWARE Full timeIf you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE. AWARE is looking for the right person to join the team as a child and family support specialist. The support we provide helps the adults, children, and families we serve become active and vital members of their community while...
-
Family Support Specialist
1 week ago
Great Falls, Montana, United States Benchmark Human Services Full timeBenchmark Human Services has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people at home, work, and in the community through residential, employment, crisis response, recovery, behavioral, children's services, and day services. In...
-
PACT Peer Support Specialist
6 days ago
Great Falls, Montana, United States Many Rivers Whole Health Full timeJob Description Job Description PACT Peer Support Specialist Full Time/ Non-Exempt/ Great FallsWage = $16.44+ DOEPosition Overview:Under the supervision of the PACT Team Lead, the Specialist provides peer support services for individuals with severe and chronic mental illness.Job Duties: Works as part of a multi-disciplinary team to help consumers to...
-
PACT Peer Support Specialist
4 days ago
Great Falls, Montana, United States Center for Mental Health Full timePACT Peer Support Specialist Full Time/ Non-Exempt/ Great Falls Wage = $16.44+ DOE Position Overview: Under the supervision of the PACT Team Lead, the Specialist provides peer support services for individuals with severe and chronic mental illness. Job Duties: Works as part of a multi-disciplinary team to help consumers to develop a personal recovery plan...
-
Ground Support Equipment Specialist
7 days ago
Great Falls, Montana, United States Amentum Full timeAmentum seeks a skilled Ground Support Equipment (GSE) specialist to join our team. As a key member of our maintenance crew, you will be responsible for diagnosing malfunctions and repairing GSE to ensure it operates safely and efficiently.Job Responsibilities:Conduct thorough diagnostics and repair complex issues with GSE, inspecting and approving completed...
-
Lab Specialist
4 weeks ago
Great Falls, Montana, United States Great Falls Clinic Medical Center Full timeDetailsClient Name Great Falls Clinic Medical Center Job Type Travel Offering Allied Profession Lab Specialist Specialty MT / MLT Job ID 30864703 Job Title Lab Specialist - MT / MLT Weekly Pay $2074.0 Shift DetailsShift 12-hour Days 36 hour Scheduled Hours 36 Job Order DetailsStart Date 02/07/2025 End Date 05/09/2025 Duration 13 Week(s) Job Description...
-
Delivery Operations Specialist
19 hours ago
Great Falls, Montana, United States US Foods, Inc. Full timeAbout the JobThis is an exciting opportunity to join our team as a Delivery Operations Specialist at US Foods, Inc. As a Delivery Operations Specialist, you will play a key role in ensuring the safe and efficient delivery of products to our customers.Main ResponsibilitiesSafely operate trucks to deliver products to customers while maintaining accurate...
-
Inventory Specialist
4 days ago
Great Falls, Montana, United States WIS Inventory Solutions Full time**Job Summary:**We are seeking a highly motivated and detail-oriented Inventory Specialist to join our team at WIS Inventory Solutions. As an Inventory Specialist, you will play a critical role in ensuring the accuracy and efficiency of our inventory management processes.Main Responsibilities:Conduct regular inventory audits to identify discrepancies and...
-
Cardiology Specialist
2 days ago
Great Falls, Montana, United States Voll Recruiting Full timeThriving PracticeWe are seeking a Board-Certified/Board-Eligible General Cardiologist to join our physician-led practice. This is a highly rewarding opportunity offering a guaranteed base salary of $450,000 - $550,000, with additional RVU-based bonuses.No CallPredictable schedule with no call responsibilities.Collaborative team work alongside two...
-
Member Support Specialist
5 days ago
Great Falls, Montana, United States Sam's Club Full timeBenefits of Working with UsWe offer a dynamic and supportive work environment where you can grow professionally and personally. Our benefits package includes competitive pay, opportunities for advancement, and comprehensive training programs to help you succeed in your role.
-
Patient Care Specialist
3 days ago
Great Falls, Montana, United States Benefis Health System Full timeWe are seeking a dedicated Patient Care Specialist to join our team at Benefis Health System. As a Patient Care Specialist, you will have the opportunity to make a meaningful difference in the lives of our patients.About Our TeamOur team of healthcare professionals is committed to delivering exceptional patient care. We believe in supporting our employees in...