Client Support Executive

15 hours ago


Macomb, United States Optimal Care, Inc Full time
Job DescriptionJob DescriptionJoin the Optimal Care Team
Rated one of the Top Workplaces 2014-2024 by Detroit Free Press
Optimal Care, Inc. is a 4.5 Star Rated Medicare Certified/CHAP Accredited home health care agency.
We serve homebound adult patients in Wayne, Oakland, Macomb, and southeast Livingston Counties.

Optimal Care, Inc. is seeking an exceptional sales representative in alignment with our mission, vision, and goals.
Territory: Southern and South-Central Macomb County as well as parts of Oakland County

Our mission is to provide the highest quality patient care with compassion and respect for each person through personal, clinician, and technological excellence. This is an extremely rewarding marketing position where you will utilize your skills to make a difference in people's lives.

We offer:

  • Competitive Salary
  • Incentive Bonus Program
  • Mileage Reimbursement
  • 401k Retirement Plan
  • Paid Time Off
  • Paid Holidays
  • Excellent Medical and Dental Insurance
  • Supplemental Life Insurance

Job Duties/Knowledge

  • Identification and monitoring of primary and secondary service areas.
  • Responsible for development and effectiveness of a strategic plan that addresses agency service/product lines.
  • Networking with physicians to develop specialized programs and opportunities for growth in the organization.
  • Develops process to track and analyze data and make necessary changes for organizational growth.
  • Maintains an awareness of current trends in home care by participating in educational programs and seminars.
  • Participates with staff to develop and produce necessary educational materials for distribution to interested parties.
  • Meets with community groups, various health care professionals, and other interested parties to provide information programs on the services available to homebound clients in the primary/secondary service areas.
  • Provides feedback to staff in response to service reports received from the community or individual clients, physicians, or discharge planners.
  • Responds to issues involving concerns over service by meeting with management staff and assisting in problem resolution.

Requirements:

The ideal candidate will have experience in medical sales and/or marketing, demonstrated leadership ability, and a professional demeanor. You must be eligible to work in the state of Michigan, have a valid driver's license, and a clean driving record. The qualified candidate will be a self-starter and a results oriented individual responsible for establishing and maintaining professional relationships with referral sources including nursing homes, assisted living facilities, hospitals, and physicians. You will also help educate case managers, discharge planners, and other appropriate referral sources of the many benefits of home care. The ideal candidate maintains loyalty throughout the market area and will have attainable goals which he/she will want to eagerly meet and exceed.

Optimal Care, Inc.
  • Nurse Owned and Operated - Established in 2006
  • Skilled Services Provided: NP, RN, PT, OT, ST, MSW, HHA, RD, Spiritual Care
  • Member of the National Association for Home Care & Hospice (NAHC)
  • 69% of Current Employees have been referred by a current Employee
  • Over 40% of Employees have worked for Optimal Care for 3 years or more



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