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Account Manager

1 week ago


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Job DescriptionJob Description

At MD Building Services, our client relationships are the toppriority. Were looking for a dedicated and personable account manager to maintain our clients accounts and serve as our main point of contact.

The ability to speak Spanish and Portuguese would be a be an advantage.

Our ideal candidate will have a passion for helping others, and a drive for providing exceptional customer service. Applicants should also be comfortable working with organizational software and be available to visit clients throughout New England. The account manager will be given a vehicle for official use and a tremendous opportunity for advancement within this fast-growing company. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward.

Responsibilities

  • Be the lead point of contact in all matters concerning client needs and concerns.
  • Stay on top of accounts, making sure theyre receiving services that are within their budget and meeting their need
  • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
  • Train new hires and build lasting relationships with employees
  • Develop, training methods and employee retention programs

Skills

  • Proven work experience as an Account Manager or relevant role
  • Janitorial custodial or cleaning experience in a Supervisory capacity
  • Demonstrable ability to communicate with and train employees to the highest professional standards.
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
  • Strong verbal and written communication skills

Job Type: Full-time

Salary: $50,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Company car
  • Employee discount
  • Flexible schedule
  • Paid time off
  • Paid training
  • Travel reimbursement

Schedule:

  • Monday to Friday
  • On call
  • Weekends as needed

Supplemental pay types:

  • Commission
  • Yearly bonus

Travel requirement:

  • Travel

Ability to commute/relocate:

  • Marlborough, MA 01752: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person