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Restaurant General Manager

1 week ago

Mount Pleasant, Utah, United States Tigers Wings LLC Full time
Job Description Job Description

WINGSTOP GENERAL MANAGER

JOB LOCATION - Mount Pleasant TX

PURPOSE OF THE ROLE

The General Manager provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. The General Manager must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. The General Manager must convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand creating outstanding guest experiences.

ESSENTIAL DUTIES AND RESPONSIBILITIES

People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; make all final hire and separation decisions for restaurant and ensure proper procedures are followed in regards to hiring, promotions and separations. Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.

Financial Management : Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics

Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the District Manager; maintain all facilities to Wingstop's standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of above store leadership team; ensure all risk management issues are in compliance with company standards.

QUALIFICATIONS

  • Minimum of 5 plus years of previous food service, retail or restaurant supervisory experience
  • Proficiency in analyzing profit and loss statements and overall financial performance of restaurant
  • Demonstrated ability in recruiting and selecting team members
  • Knowledge of Labor Laws
  • Strong written and verbal communication skills
  • Initiative and assertiveness
  • Strong interpersonal skills and conflict resolution skills
  • Strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged
  • Passionate about hospitality and serving the guest
  • Ability/flexibility to work 50 – 60 hours per week including mornings, evenings, weekends and/or holidays
  • Ability to problem solve
  • Ability to accept feedback and willingness to improve
  • Ability to set goals, create action plans, and implement those plans
  • Ability to measure performance, subjectively and objectively
  • Cultivate attractive culture within the restaurant
  • Ambassador and representative of the culture of the brand and the mission to Serve the World Flavor

ADDITIONAL REQUIREMENTS

  • Minimum of High School Diploma or GED required, some College preferred
  • Must be 18 years of age or older
  • Certified Restaurant Manager (CRM) Certificate - Serve Safe or equivalent
  • Proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly

WHATS IN IT FOR YOU - BENEFITS:

  • Competitive Base Pay
  • Competitive Bonus Plan up to 20% of base pay
  • Paid Time Off that increases with tenure
  • Paid Training
  • Free Meals
  • Flexible Schedules
  • Health Insurance
  • Career Growth
  • Education Assistance
  • Being part of a GREAT Company

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

Company Description Wingstop Mt Pleasant Texas

ABOUT US
Since 1994, Wingstop has been serving the ultimate buffalo-style chicken wings and providing a superior guest experience at an exceptional value, every day. As one of the fastest-growing restaurant concepts and over 900+
Wingstop locations, we are the "Wing Experts"
OUR MISSION: TO SERVE THE WORLD FLAVORCompany Description Wingstop Mt Pleasant Texas\r
\r
ABOUT US\r
Since 1994, Wingstop has been serving the ultimate buffalo-style chicken wings and providing a superior guest experience at an exceptional value, every day. As one of the fastest-growing restaurant concepts and over 900+\r
Wingstop locations, we are the "Wing Experts"\r
OUR MISSION: TO SERVE THE WORLD FLAVOR