CSR Veterinay Receptionist

15 hours ago


Coral Springs, United States Heron Lakes Animal Hospital Part time
Job DescriptionJob Description

We are seeking a CSR - Veterinary Receptionist to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Help cleints with their pet insurance policies
  • Help throughout the clinic in different aspects including cleaning

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Experience using Ezyvet Software
  • Proficient in Wrod, Excel and Adobe
  • Multitask
Company DescriptionWe are a small hospital with a small staff. We no longer offer boarding unless is a special case. We do however offer a wide variety of services including, the basics such as vaccines, as well as Orthopedic Surgery, Oral Surgery, CT Scan, Laparoscopy, Platelet-Rich plasma, Stem Cell Therapy, Cold Laser Therapy, Non Anesthtic dental cleaning.Company DescriptionWe are a small hospital with a small staff. We no longer offer boarding unless is a special case. We do however offer a wide variety of services including, the basics such as vaccines, as well as Orthopedic Surgery, Oral Surgery, CT Scan, Laparoscopy, Platelet-Rich plasma, Stem Cell Therapy, Cold Laser Therapy, Non Anesthtic dental cleaning.

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