Desktop Support Technician

6 days ago


Fletcher, United States The Peak Organization Full time
Job DescriptionJob Description

We are Peak Systems a technology staffing and managed services consulting firm connecting technical consultants with various industry opportunities. Technicians who join us may receive new certifications for working with our clients; we issue payments weekly, offer direct deposit, and have many nationwide opportunities.

We are currently seeking a Desktop Support Technician to be engaged on site at one of our Manufactures Facility in Fletcher (Asheville) NC. 28732

Job Description:

Position: Desktop Support Technician 

Hourly Rate: $23

Start Date: 1/27/2025 (after on-boarding requirements)

Duration: TWO WEEKS (Monday - Friday)

Shift: 7:30 AM – 3:30 PM 

Job Scope:

Technicians will be responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software custom or off the shelf software – industry or proprietary. Answers questions about installation, operation, configuration, customization, and usage of assigned products. Responsible for following defined policies & procedures (e.g. verifies warranty entitlement, etc.). Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. Documents problems in the support solution database for diagnostics and solution implementation.

Principal Accountabilities:

  • Responds to customer technical problems/issues related to hardware, software and networking via e-mail/chat, online, social media and phone.
  • Assists customers by diagnosing problems and providing resolutions for technical service or care issues.
  • Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts.
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
  • Identifies, researches and provides input on unique or recurring customer problems.
  • Remains knowledgeable of Dell’s product line, current industry products and technologies.
  • Focuses on delivering a positive customer experience according to Dell standards.
  • Monitors and tracks issues to ensure accurate resolution.
  • Reviews and distributes pertinent cross-functional information.
  • Escalates more complex customer technical issues to senior level support.

Qualifications:

  • Resume illustrating 3+ Years of experience in Desktop Support, Deployment, Break-fix, etc.
  • Great Communication, clear speaking is a must
  • Experience supporting end-users (in person) in a corporate environment
  • Proficient: Microsoft Office Suites 2003-2010 & Windows

***Interested candidates should reply with their resume for immediate consideration***

Company DescriptionPeak Systems is a leading Information Technology service provider for nation’s top companies. We work with large teams of technicians coordinating IT projects for fortune 500 companies.

Our work is fast-paced, interactive, and hands –on and we offer opportunities for advancement and growth.Company DescriptionPeak Systems is a leading Information Technology service provider for nation’s top companies. We work with large teams of technicians coordinating IT projects for fortune 500 companies. \r
\r
Our work is fast-paced, interactive, and hands –on and we offer opportunities for advancement and growth.

  • Fletcher, North Carolina, United States UMHS Full time

    Job Summary:We are seeking a skilled Community Support Technician to join our team in the Fletcher area. This role will involve working with individuals with intellectual and developmental disabilities, providing assistance with daily living skills and habilitative skills.Key Responsibilities:Assisting clients with daily living activitiesProviding support...


  • Fletcher, North Carolina, United States UMHS Full time

    Job Overview:We are seeking a Community Support Technician to join our team in the Fletcher area. The ideal candidate will provide assistance with daily living skills and habilitative skills for individuals with intellectual and developmental disabilities.Key Responsibilities:Assist clients with daily living tasksDevelop and implement habilitative skills...


  • Fletcher, North Carolina, United States Linamar Corporation Full time

    Job DescriptionThe Maintenance Technician will be responsible for performing maintenance and repair services on our equipment. This includes performing routine tasks to prevent equipment breakdowns, conducting repairs and diagnostic tests, and collaborating with the Maintenance Supervisor to prioritize tasks and optimize workflow.Key Requirements:Technical...


  • Fletcher, North Carolina, United States PrideStaff Full time

    PrideStaff is recruiting for a Quality Control Technician to join our team in Fletcher. As a critical member of our manufacturing team, you will be responsible for ensuring the highest quality standards in our products.">**Responsibilities:**- Assemble and test entire products or components- Perform quality inspections on products and parts- Maintain a clean...


  • Fletcher, North Carolina, United States UMHS Full time

    Job Description:We are seeking a highly motivated and compassionate Community Support Technician to join our team. The successful candidate will have experience working with individuals with intellectual and developmental disabilities and be able to provide assistance with daily living skills and habilitative skills.Key Duties:Provide support with daily...


  • Fletcher, North Carolina, United States Hunter Auto Group Full time

    Job SummaryWe're seeking a skilled Express Automotive Technician to join our team at Hunter Auto Group. As a key member of our service department, you'll perform quick and efficient maintenance and repairs on a variety of vehicles.Main Responsibilities:Maintenance and Repairs: Conduct routine services such as oil changes, tire rotations, and fluid checks...


  • Fletcher, United States National Equipment dealers, LLC Full time

    NED, LLC. is a large heavy equipment dealership with over 30 years of industry experience in equipment sales, rentals, and customer support. Through mergers and acquisitions, NED, LLC. has grown through multiple acquisitions of independent heavy equipment dealerships. Today the company is re-branded under one unified name, NED – National Equipment...


  • Fletcher, United States Disability Solutions Full time

    As an In-Home Installation Technician, you’ll be responsible for the delivery, installation, integration, and troubleshooting tech products such as home theater, computing, smart home and networking. Outside of delivery and installation, you’ll find the right solutions for customers’ lifestyles and technology needs based on your conversations. You’ll...


  • Fletcher, United States Best Buy Full time

    Job DescriptionAs an In-Home Installation Technician, youll be responsible for the delivery, installation, integration, and troubleshooting tech products such as home theater, computing, smart home and networking. Outside of delivery and installation, youll find the right solutions for customers lifestyles and technology needs based on your conversations....


  • Fletcher, United States Best Buy Full time

    As an In-Home Installation Technician, you’ll be responsible for the delivery, installation, integration, and troubleshooting tech products such as home theater, computing, smart home and networking. Outside of delivery and installation, you’ll find the right solutions for customers’ lifestyles and technology needs based on your conversations. You’ll...


  • Fletcher, United States Best Buy Careers Full time

    As an In-Home Installation Technician, you’ll be responsible for the delivery, installation, integration, and troubleshooting tech products such as home theater, computing, smart home and networking. Outside of delivery and installation, you’ll find the right solutions for customers’ lifestyles and technology needs based on your conversations. You’ll...


  • Fletcher, United States Best Buy Careers Full time

    As an In-Home Installation Technician, you’ll be responsible for the delivery, installation, integration, and troubleshooting tech products such as home theater, computing, smart home and networking. Outside of delivery and installation, you’ll find the right solutions for customers’ lifestyles and technology needs based on your conversations. You’ll...


  • Fletcher, United States Best Buy Full time

    As an In-Home Installation Technician, youll be responsible for the delivery, installation, integration, and troubleshooting tech products such as home theater, computing, smart home and networking. Outside of delivery and installation, youll find the right solutions for customers lifestyles and technology needs based on your conversations. Youll partner...


  • Fletcher, United States Best Buy Careers Full time

    As an In-Home Installation Technician, you’ll be responsible for the delivery, installation, integration, and troubleshooting tech products such as home theater, computing, smart home and networking. Outside of delivery and installation, you’ll find the right solutions for customers’ lifestyles and technology needs based on your conversations. You’ll...


  • Fletcher, United States Best Buy Full time

    Job DescriptionAs an In-Home Installation Technician, you’ll be responsible for the delivery, installation, integration, and troubleshooting tech products such as home theater, computing, smart home and networking. Outside of delivery and installation, you’ll find the right solutions for customers’ lifestyles and technology needs based on your...


  • Fletcher, United States Disability Solutions Full time

    As an In-Home Installation Technician, youll be responsible for the delivery, installation, integration, and troubleshooting tech products such as home theater, computing, smart home and networking. Outside of delivery and installation, youll find the right solutions for customers lifestyles and technology needs based on your conversations. Youll partner...


  • Fletcher, United States Red Oak Recovery Full time

    The Willows (Fletcher, NC) at Red Oak Recovery is accepting applications for Behavior Health Technicians. We are a clinically dynamic, trauma intensive substance abuse and mental health treatment program designed specifically to meet the needs of young adult women, ages 18-35. Our focus is on clinical care, and we utilize the latest research-supported...


  • Fletcher, United States Rinehart Racing Full time

    Rinehart Racing is hiring a competent, self-motivated employee to work as a Facilities Maintenance Technician The company is looking to make an immediate hire.Duties will include:Ensure that the facility is fully operational with all utilities functioning properlySchedule and supervise maintenance repair work and assist with checking installation and...


  • Fletcher, United States Rinehart Racing Full time

    Rinehart Racing is hiring a competent, self-motivated employee to work as a Facilities Maintenance Technician The company is looking to make an immediate hire.Duties will include:Ensure that the facility is fully operational with all utilities functioning properlySchedule and supervise maintenance repair work and assist with checking installation and...

  • Setup Technician

    1 month ago


    Fletcher, United States Linamar Full time

    Job Description The Set-Up Technician is responsible for complex operations and duties in high pressure die casting (HPDC) under general supervision. Responsibilities include tracking equipment performance and adjust set-ups, calibrations, and alignments. In addition, responsible for tracking data associated with HPDC and solve problems requiring extensive...