MEDICAL APPOINTMENT CLERK
5 days ago
Job Duties:
To include but not limited to:
- Greets patients/visitors at a front desk, information center or office setting.
- Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
- Arranges and schedules medical appointments and determines patient eligibility for services .
- Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
- Obtains updates and files medical records as needed.
- Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
- Ensures arrival of medical records prior to appointment(s).
- Initiates and locates patient medical records as needed.
- Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
- Performs other administrative and clerical duties in support of the medical care and operational support.
- Creates appointment schedules and templates in patient appointment computer system.
- Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.
#ZR
Requirements:- Degree/Education: High School Diploma or GED Equivalent
- Certifications in addition to Basic Life Support: Basic Life Support through the American Red Cross or American Heart
- Experience: 6 months of medical office experience
- Typing Speed: 50 WPM or greater - typing test certificate required
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