Certified Occupancy Specialist
5 days ago
Career Strategies seeks a Certified Occupancy Specialist who is a qualified, motivated and experienced recertification specialist for a property consisting of Section 8 and tax credit affordable rentals in Newark, NJ. We are looking for a bright, energetic individual who enjoys becoming involved in a team-based supportive atmosphere.
The primary responsibility of this position is to:
· Fully prepare initial, annual and interim recertifications for all residents in full compliance with HUD & LIHTC regulations.
· The ideal candidate should possess impeccable customer service skills, strong communication skills-verbal and written and a professional demeanor at all times.
· One year recertification experience or professional certification such as Certified Occupancy Specialist required.
· Attention to detail and ability to work independently on assignments is necessary.
· Must be proficient in MS Office, HUD EIV/TRACS and HUD MOR requirements.
· Prior HUD recertification experience is necessary.
· Ideal candidate would be bilingual (Spanish/English), have working knowledge of the Section 8 and LIHTC, HUD policies and procedures.
· Processes income certifications/recertifications utilizing computer software, HUD’s EIV system and adhering to company’s AR/IR Procedures. Coordinates leasing activities including intakes, interviews, processing, preparation and distribution of applications. Coordinates and maintains waiting list. Assists with rent collection efforts by mailing notices to delinquent residents. Prepares lease packages and supplemental documents for new move-ins.
· Works patiently, professionally and cooperatively with residents and staff to provide high quality customer service. Provides instruction and guidance to residents during recertification process. Promotes a positive, active and collaborative relationship with residents, communities and associated agencies. Enforces and adheres to company policies, rules and regulations. Maintains privacy and confidentiality of resident and company information at all times.
· Assists property staff with troubleshooting occupancy and certification problems as requested.
Recommends action plans for problem resolution. Serves as subject matter expert and resource on occupancy and related compliance requirements/regulations.
· Provides training, coaching and mentoring to COS staff as requested to facilitate development of COS and property site staff.
Company DescriptionFounded in 1989, Career Strategies has built its foundation on listening to the needs of candidates and clients and finding the ideal match. Our Property Management division has expanded across the nation with 20 office locations and a national division providing staffing solutions coast-to-coast.Specifically, our property management team provides temporary, temporary-to-hire and full-time talent to multi-family housing communities.Company DescriptionFounded in 1989, Career Strategies has built its foundation on listening to the needs of candidates and clients and finding the ideal match. Our Property Management division has expanded across the nation with 20 office locations and a national division providing staffing solutions coast-to-coast.\r
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Specifically, our property management team provides temporary, temporary-to-hire and full-time talent to multi-family housing communities.
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