Medical Field Service Representative

18 hours ago


Edinburg, United States Matrix Management Company Llc Full time
Job DescriptionJob Description

We are seeking a Medical Field Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. This is a salaried position with bonus and commission opportunities.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • It would be a plus to have previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skill
Company DescriptionMatrix Orthopedics is a medical distributor and represents some of the best names in the orthopedic device industry. https://matrixortho.com/Company DescriptionMatrix Orthopedics is a medical distributor and represents some of the best names in the orthopedic device industry. https://matrixortho.com/

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