Medical Field Service Expert

1 week ago


Edinburg, Texas, United States Matrix Management Company Llc Full time
Job Overview

We are seeking a Medical Field Service Expert to provide product and service information to customers, as well as resolve technical issues. This is a salaried position with bonus and commission opportunities.

Key Responsibilities:
  • Handle customer inquiries and complaints in a timely manner
  • Provide detailed information about our products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
Qualifications and Requirements:
  • Prior experience in customer service, sales, or related fields is highly desirable
  • Ability to build strong relationships with clients
  • Effective prioritization and multitasking skills
  • A positive and professional demeanor
  • Excellent written and verbal communication skills
Compensation and Benefits:

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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