General Manager
14 hours ago
Type: Full-Time
Duties and responsibilities: Staff Management
- Ensures adequate staffing at all times.
- Ability to effectively select, lead and develop a team size of 30-40 associates, including office staff, cashiers, stockers and department managers.
- Establish and execute equitable employee policies regarding assignment, direction, training, supervision, and corrective actions.
- Determine and recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale.
- Timely and accurate submission of hours and payroll data such as new hires, terminations, garnishments, paid time off and pay changes to bookkeeper.
- Review time sheets from managers and employees for completeness and accuracy.
- Onboarding and Offboarding: Coordinate activities associated with employee orientation and process terminations, exit interviews, and internal termination documents with Bookkeeper and Human Resources.
- Monitor financial performance including sales, margins, shrink.
- Plan monthly sales and overseeing their execution.
- Plan end caps and in-store promotions.
- Work with buyers to improve/adjust inventory.
- Oversee merchandising scheme and changes.
- Maintain vendor relationships.
- Stay on top of industry trends and product knowledge.
- Attend buying shows and/or sending staff.
- Oversee deliveries and receiving.
- Review adjustment worksheets daily; especially to identify shoplifting and receiving errors.
- Task stockers with bin checks.
- Organize all store operations and allocate responsibilities to direct reports.
- Supervise and guide staff towards maximum performance.
- Monitor stock levels, purchases and ensure they stay within budget.
- Deal with complaints from customers to maintain the store’s reputation.
- Inspect the areas in the store and resolve any issues that might arise.
- Plan and oversee in-store promotional events or displays.
- Keep abreast of market trends to determine the need for improvements in the store.
- Analyze sales and revenue reports and make forecasts.
- Ensure the store fulfills all legal health and safety guideline.
- Fill in as needed for emergencies or busyness.
- Handle equipment maintenance and break downs.
- Provide frequent updates to upper management.
- Establish a positive employer-employee relationship and promote a high level of employee morale.
- Establish and maintain relationships with community organizations and other key stakeholder groups in the community, including local residents.
- Plan and organize employee events.
- Bachelor’s degree or combination of secondary education and work experience equivalent.
- 5 plus years of grocery store or Retail management.
- General Manager with minimum of 3 years P&L ownership.
- Demonstrated track record of success in building strong, diverse, and productive work teams with a focus on equity, inclusion, mentoring, and nurturing staff development.
- Must possess excellent customer service skills and competencies.
- Ability to demonstrate a high level of confidentiality.
- General Human Resources knowledge.
- Ability to effectively communicate with team members and management.
- Familiarity with retail database operations.
- Manage multiple projects and meet deadlines.
- Thrive in a fast-paced environment.
- Strong critical thinking skills, ability to evaluate information, use independent sound judgment and discretion, implement timely decisions, and make recommendations that anticipate the cost benefits, risks.
- Self-Starter, analytical thinking and adaptability.
- Professional presence and demeanor.
- Customer service- listening and resolving issues.
- Effective people management: Identifying what and where employee time should be spent.
- Excellent time management and meeting deadlines.
- Strong attention to detail and ability to manage multiple work streams at once.
- Proactive approach to knowledge sharing and problem-solving.
- Ability to lift up to 25 pounds.
To apply, please send your resume to: Matt.Amore@asghq.com The hiring range for this position is between $90,000 per annum. Exact compensation may vary based on skills and experience. ASG Retail II is dedicated to a diverse workforce. Equal Opportunity Employer M/F/D/V
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