Shift Leader

21 hours ago


Garner, United States EDXP RALEIGH LLC Full time
Job DescriptionJob Description

Join Our Team as a Shift Leader at EDGE Express Car Wash

Are you a dynamic, people-focused leader with a passion for customer service management? Do you thrive in fast-paced environments and envision making a significant impact on a growing business? EDGE Express Car Wash invites you to seize the opportunity to shape our future as we expand across the eastern seaboard.

Job Title: Shift Lead

We believe in rewarding hard work and providing support to help you succeed, both personally and professionally.

Here's what we offer:

  • Bonus Opportunities: Earn biweekly commissions and employee of the month bonus opportunities
  • Flexible Scheduling: Tailor your work hours to fit your lifestyle
  • Work Environment: Fun, team-oriented atmosphere where your contributions are valued
  • Perks and Freebies: Enjoy free car washes and FREE telehealth services for all team members.
  • Health benefits: Access to dental, vision, disability, accident, and life insurance, and MORE regardless of full time or part time status.
  • Medical Benefits: Access to medical insurance for full-time team member.
  • Retirement Savings: 401(k) with company match to help you plan for the future
  • Paid Time Off: Including vacation days and sick leave
  • Extra Support: Free legal assistance services for all team members
  • Career Growth: Opportunities for advancement and hands-on training to help you develop your skills
  • 24/7 Support: Direct access to owners for continuous guidance

Position Overview:
As a Shift Leader at EDGE Express Car Wash, you will play a pivotal role in our daily operations, balancing leadership responsibilities with direct customer interaction. You will oversee opening and closing procedures and supervise team members while ensuring a positive customer experience.

Key Responsibilities:

  • Greet and assist customers with selecting wash packages at the pay station
  • Guide customers onto the wash track safely at the loading station
  • Navigate point-of-sale systems at the office station to facilitate customer transactions
  • Maintain cleanliness of the car wash facilities and grounds, including regular trash disposal and vacuum station upkeep
  • Ensure adherence to daily checklists and safety procedures
  • Assist in training new team members and providing ongoing support
  • Handle routine equipment maintenance and troubleshoot operational issues

Daily Routine:

  • Perform opening and closing duties
  • Monitor and manage the car wash queue to optimize customer flow
  • Uphold company policies and processes

Qualifications:

  • Prior experience in a leadership or supervisory role preferred
  • Customer service experience required
  • Must be at least 18 years of age

About EDGE Express Car Wash:
EDGE Express Car Wash is a leading provider of express car wash services in the region. We offer a supportive work environment where teamwork and customer satisfaction are paramount. Join us and contribute to our growth and success in delivering exceptional service to our valued customers.
If you are a motivated individual with a passion for leadership and customer service, we encourage you to apply for the Shift Leader position at EDGE Express Car Wash. Please submit your resume and a cover letter highlighting your qualifications. We look forward to hearing from you

Experience Level:

  • Customer service: 2 years (Required)
  • Management or leadership: 1 year (Preferred)

Positions Available: Full-time or Part-time.

Working Days: Monday – Sunday (full-time team members must work some weekends).

Working Hours: 7:30 AM – 9:00 PM (shifts vary).

Physical Demands:

  • Working outdoors, including the summer heat and the winter cold.
  • Standing for long periods at one time.
  • Quickly assisting customers by jogging/running.
  • Lifting, pushing or pulling 25lbs or more.

Requirements:

  • Must enjoy working with people.
  • Ability to work on the weekends.
  • Ability to be friendly and polite.
  • Pre-employment background check.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.



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