Team Member

2 months ago

Garner, United States EDXP RALEIGH LLC Full time
Job DescriptionJob Description

Join Our Team as a Team Member at EDGE Express Car Wash

Are you a dynamic, people-focused leader with a passion for customer service management? Do you thrive in fast-paced environments and envision making a significant impact on a growing business? EDGE Express Car Wash invites you to seize the opportunity to shape our future as we expand across the eastern seaboard.

Job Title: Team Member

We believe in rewarding hard work and providing support to help you succeed, both personally and professionally.

Here's what we offer:

  • Bonus Opportunities: Earn biweekly commissions and employee of the month bonus opportunities
  • Flexible Scheduling: Tailor your work hours to fit your lifestyle
  • Work Environment: Fun, team-oriented atmosphere where your contributions are valued
  • Perks and Freebies: Enjoy free car washes and FREE telehealth services for all team members.
  • Health benefits: Access to dental, vision, disability, accident, and life insurance, and MORE regardless of full time or part time status.
  • Medical Benefits: Access to medical insurance for full-time team member.
  • Retirement Savings: 401(k) with company match to help you plan for the future
  • Paid Time Off: Including vacation days and sick leave
  • Extra Support: Free legal assistance services for all team members
  • Career Growth: Opportunities for advancement and hands-on training to help you develop your skills
  • 24/7 Support: Direct access to owners for continuous guidance

The Position:

Our team members are directly responsible for all customer interactions and experiences. Team members must be able to provide the best customer service experience, no matter which station they are attending. Team members are responsible for attending the following stations:

Pay Station: Team members will greet all customers and assist them with their wash selection. Team members will also inform customers of any promotion or membership that is available.

Loading Station: Team members will guide all customers onto the conveyor track safely and quickly. Team members must inform the customer of the car wash instructions and program any required equipment retracts.

Office Station: Team members will learn to navigate the point-of-sale to ensure customers can be assisted correctly and quickly. Team members will check on the car wash queue to ensure our customers are receiving the correct wash packages.

At the Parking Lot / Vacuum Station: Team members are responsible for cleaning and sweeping the grounds. Trash bins will be emptied regularly and carefully. Vacuum nozzles will be checked for proper operation and repaired promptly.

Daily routines:

  • Cleaning the car wash facilities and grounds.
  • Ensuring all customer’s cars are clean
  • Following Daily/Nightly checklists.
  • Learning safety procedures.

Skillsets:

  • Attention to detail.
  • Good communication.
  • Positive attitude.
  • Quick learner.

Positions Available: Full-time or Part-time.

Working Days: Monday – Sunday (full-time team members must work some weekends).

Working Hours: 7:30 AM – 9:00 PM (shifts vary).

Physical Demands:

  • Working outdoors, including the summer heat and the winter cold.
  • Standing for long periods at one time.
  • Quickly assisting customers by jogging/running.
  • Lifting, pushing or pulling 25lbs or more.

Requirements:

  • Must enjoy working with people.
  • Ability to work on the weekends.
  • Ability to be friendly and polite.
  • Pre-employment background check.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


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