Assistant General Manager
7 days ago
ROLE
Assistant General Manager
LOCATION
Blockade Runner soon to be Trailborn Surf and Sound
275 Waynick Blvd.
Wrightsville, NC 28480
ABOUT TRAILBORN
Trailborn was founded on a simple idea: Life Should Be an Adventure. We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country’s most extraordinary outdoor destinations—from national parks to wine country, and snow-capped mountains to sun-soaked beaches. Trailborn’s debut location launched in 2023 at the entrance to Rocky Mountain National Park in Estes Park, Colorado, with hotels to follow in the Grand Canyon, Mendocino, CA, Highlands, NC, and Wrightsville Beach, NC. This is just the beginning.
ABOUT OUR VALUES
We believe in HEART – Honesty, Excellence, Action, Results and Team
ABOUT OUR ASSISTANT GENERAL MANAGER ROLE
Our Assistant General Manager (AGM) creates a memorable guest experience by supporting all aspects of the operation including guest and employee satisfaction, financial performance, sales and revenue generation. The AGM will oversee daily operations for all departments, such as the housekeeping, front desks, bell services, activities, and support and coordinate with other departments like administration, facilities and F&B. Provide administrative support to the general manager and carry out their policies. As well as assist them in the development and implementation of Resort wide strategies.
ESSENTIAL FUNCTIONS
Guest Experience:- Provides professionalism and courtesy to all guests and their experiences
- Solve, train, motivate and encourage staff to handle guest and employee concerns
- Stay visible and present. Proactive when dealing with guest concerns
- Assist employees in understanding guests ever-changing expectations and how to exceed them
- Leads the guest review feedback cycle and ensures proper corrective action is taken
- Monitor condition of properties cleanliness, costs and quality of product and services continuously
- Verify brand standards are being followed and team members exceed brand requirements
- Supervise the preventive maintenance and cleaning schedules for the property
- Manage property departmental checkbooks biweekly
- Track and report team performance in quality of service and financially against budget
- Promoting a positive work environment
- Sets clear performance expectations with the General Manager
- Stays readily available and approachable to all employees
- Manage and monitor labor standards
- Takes proactive approach when dealing with employee concerns
- Assists Management and supervisors with constructive coaching and counseling
- Solicits feedback for continuous improvement
- Perform other duties as assigned and needed
QUALIFICATIONS
Skills and Qualifications:- 3+ years’ experience Guest Services management preferable in a resort environment
- Positive attitude, service oriented and able to multi-task
- Strong interpersonal and organization management skills
- Possess strong problem-solving skills and work under limited supervision
- Ability to prioritize and organize. Perform job functions with attention to detail, speed and accuracy
- Ability to manage and adapt to new technologies and systems
PHYSICAL REQUIREMENTS
Able to walk, stand for long periods of time and bend continuously. Able to carry up to 30 pounds.
ABOUT OUR BENEFITS
Why You’ll Love Working Here
- Comprehensive Benefits: Affordable medical, dental, and vision insurance with company contributions.
- Secure Your Future: 401(k) plan with a company match.
- Recharge & Grow: Enjoy paid time off and learning programs to advance your career.
SCHEDULE
Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality – on any day at any hour, including evenings, weekends, and holidays.
SALARY RANGE
$85,000 to 95,000 annually
JOB STATUS
Full Time
FLSA
Exempt
-
General Manager Assistant
3 weeks ago
Wrightsville Beach, North Carolina, United States Trailborn Hotel Management LLC Full timeAbout Our CompanyTrailborn Hotel Management LLC is a hospitality company that operates a range of hotels across the US. We are committed to providing exceptional guest experiences and strive to create a positive work environment for our employees.We are seeking an experienced Assistant General Manager to join our team at the Blockade Runner location in...
-
General Manager
3 weeks ago
Wrightsville Beach, North Carolina, United States GGA Partners Full timeAbout the PositionGGA Partners is seeking an accomplished General Manager to lead our team and drive business success.Job SummaryThe General Manager will oversee all aspects of Club operations, manage staff, and develop strategies to enhance member experiences and revenue growth.Key ResponsibilitiesManagement and Leadership: Lead and motivate staff to...
-
Assistant General Manager
3 weeks ago
Virginia Beach, Virginia, United States Sel42016 Llc Full timeJob DescriptionWe are seeking an Assistant General Manager to join our team at Sel42016 Llc. The ideal candidate will have prior experience in a similar role, with a strong background in food service management, leadership, and customer service. You will be responsible for assisting the General Manager in the overall operation of the restaurant, including...
-
General Manager Assistant
3 weeks ago
Atlantic Beach, Florida, United States Graspa Group Full timeAbout the Role:We are seeking a highly motivated and experienced General Manager Assistant to join our team at Graspa Group. This is a challenging and rewarding role that will provide you with the opportunity to develop your skills and expertise in managing high-energy casual restaurants.The successful candidate will have a proven track record of success in...
-
Wrightsville, United States Lancaster General Full timeSummary This position will be considered 2nd shift. Hours are Monday - Thursday 11-830pm, Friday 1:30pm-5:30pm. 1 Saturday a month (8-1230) Job Description HOURS: Monday - Thursday 11-830pm, Friday 1:30pm-5:30pm. 1 Saturday a month (8-1230) POSITION SUMMARY: Provides complete and accurate patient scheduling, registration, insurance verification, ordering of...
-
Assistant General Manager
4 weeks ago
Pismo Beach, United States Marriott Full timeAdditional InformationJob Number24207522Job CategoryProperty LeadershipLocationVespera Resort on Pismo Beach Autograph Collection, 147 Stimson Avenue, Pismo Beach, California, United States, 93449VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type ManagementAdditional Information: This hotel is owned and operated by an independent franchisee, KSL...
-
Assistant General Manager
3 weeks ago
Virginia Beach, Virginia, United States Sel42016 Llc Full timeJob Summary: Assistant General ManagerAbout the Role:The Assistant General Manager is a senior leadership position at Sel42016 Llc, responsible for leading a team of up to 50 employees and driving operational excellence across our stores. If you have a passion for leadership, customer service, and operational excellence, this could be the perfect opportunity...
-
Assistant General Manager
4 days ago
Myrtle Beach, United States Schulte Hospitality Group Full timeSchulte Hospitality Group is seeking a dynamic, service-oriented Assistant General Manager to join our team at our Ellie and Doubletree Myrtle Beach properties! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders...
-
Assistant Hotel General Manager
3 weeks ago
Pismo Beach, California, United States Motel 6 Pismo Beach Pacific Ocean Full timeJob Overview:Motel 6 Pismo Beach Pacific Ocean is currently seeking an experienced Assistant Motel Manager to join our team. This role is responsible for providing exceptional customer service and supporting the General Manager in daily operations. The ideal candidate will have a strong understanding of hotel/motel operations, excellent critical thinking...
-
Restaurant Assistant General Manager
6 days ago
Myrtle Beach, United States CHANDLER RESTAURANT GROUP LLC Full timeJob description: Be a part of one of the 25 fastest growing fast casual restaurants, Slim Chickens! Slim Chickens is a leading national brand in the fast-growing emerging 'better chicken' fast-casual segment. This is a great opportunity for starting and growing a career in the restaurant field. Our Assistant General Managers (AGMs) offer fast, accurate, and...
-
Hotel Assistant General Manager
2 days ago
Juno Beach, United States Hampton Inn JupiterJuno Beach Full timeMust have previous supervisory position Must have Hilton PEP Operating System Experience Wage and Benefits: Vision Insurance Medical Insurance Dental Insurance 401(K) Match Paid Time Off Hilton Travel Benefits JOB SUMMARY: Responsible for the overall success of the hotel, meeting or exceeding planned objectives given by General Manager, and ensuring guest...
-
Assistant General Manager
2 weeks ago
Miami Beach, United States Pura Vida Miami Full time $50,000 - $55,000We are a lifestyle brand!If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing brand in this industry.We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle,...
-
Assistant General Manager
2 weeks ago
Miami Beach, United States Pura Vida Miami Full time $50,000 - $55,000We are a lifestyle brand!If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing brand in this industry.We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle,...
-
Assistant General Manager
5 months ago
Miami Beach, United States Pura Vida Miami Full timeWe are a lifestyle brand!If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing brand in this industry.We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle,...
-
Assistant General Manager
4 weeks ago
Pompano Beach, United States Goodwin Recruiting Full timeJob DescriptionJob DescriptionTo Apply for this Job Click HereSeeking a strong AGM to join our team. A growing, regional restaurant group is opening stores and searching for the leaders to swing board our future. If thrive in high volume, scratch kitchens; this could be the place for you. APPLY TODAY!!Assistant General Manager Benefits:Real GrowthStrong...
-
Motel Assistant General Manager Position
3 weeks ago
Pismo Beach, California, United States Motel 6 Pismo Beach Pacific Ocean Full timeJob DescriptionWe are looking for a skilled and motivated Assistant Motel Manager to support our General Manager in ensuring the smooth operation of our motel. As a key member of our team, you will be responsible for managing front desk, housekeeping, and maintenance staff, as well as developing and implementing strategies to improve guest satisfaction.Key...
-
General Manager Assistant Director
5 days ago
Virginia Beach, Virginia, United States RCS Hospitality Group Full timeAbout the JobWe are seeking a highly skilled and experienced leader to join our team as General Manager Assistant Director. This is a fantastic opportunity to take your career to the next level and work with a prestigious private club in Virginia Beach.As a key member of our leadership team, you will be responsible for overseeing the daily operations of the...
-
Assistant General Manager
3 weeks ago
Atlantic Beach, Florida, United States Graspa Group Full timeJob Description:We are seeking an experienced Assistant General Manager to join our team at Graspa Group. This is a challenging and rewarding role that will provide you with the opportunity to develop your skills and expertise in managing high-energy casual restaurants.The successful candidate will have a proven track record of success in a similar role,...
-
Wendy's Assistant General Manager
3 months ago
West Palm Beach, United States Wenco Restaurant Group Full time $17 - $19As an Assistant General Manager at Wendy’s, you’ll provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business. With the support of the General Manager, you will drive customer service, training and development, sales & profit growth and accountability across the entire restaurant team....
-
Assistant General Manager
3 weeks ago
Long Beach, California, United States Shannon's Corner Full timeKey ResponsibilitiesAs our Assistant General Manager - Night Operations, you will be responsible for overseeing the daily operations of our Tiki Bar and entertainment venues. This includes managing staff, maintaining high standards of customer service, and ensuring smooth execution of events and promotions.Key responsibilities include:Managing a team of...