Medical Front Office Assistant
7 days ago
Job Summary
We are seeking a friendly, caring and detail oriented Front Office Coordinator to join ESSE Care. The ideal candidate will be open, warm and understanding, treating patients as if they are like family members. They should instill the same caring attitude Dr. G and team are known for with the patients and their loved ones. The candidate will provide administrative support for the team to ensure excellent patient care. To see ESSE vision and culture, visit: https://esse.care/
Duties
- Welcoming patients and their families in person or over the phone
- Answering new patient calls and booking them for an initial office visit
- Answer new patient inquiries on patient inquiry portal
- Coordinate with Surgical Director on patient schedule changes
- Consolidate surgeon schedule, manage time efficiently
- Running insurance checks with patient’s insurance provider
- Collecting and maintaining patient information in Practice Fusion
- Processing payments from patients
- Creating and sending superbills to patients
- Maintain an organized office space, including medical records, supplies and equipment
- MRI authorizations
- Assist Surgical Director with practice needs
- Maintain credentialing, licensing/DEA, CME requirements
Expectations
-Office locations: Greenwich CT, Pelham NY or similar proximity locations
-Hours per week: 40 hours
-5 days in person, possible 1 remote day after 6 months commitment earned.
-Schedule: 9am to 5pm, Monday through Friday
-TEAM player for small boutique team with concierge level care for patients.
-Willing to learn and be creative about needs of a small growing practice.
-When you don’t have a task to do, ask how you can be of help
-Proficiency or ability to learn EMR/EHR. (will train)
Qualifications
- Strong clerical skills with attention to detail
- Knowledge of medical terminology
- Ability to type accurately using 10-key typing method
- Experience with documentation review in a healthcare setting
- Experience assisting patients in a healthcare setting
- Familiarity with Practice Fusion or similar electronic health record systems
- Familiarity with Microsoft products, Outlook, Word, Excel, Teams
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