Shelter Case Manager Rehousing
1 day ago
- Conduct in-depth assessments regarding immediate client concerns and/or barriers to housing
- Coordinate assessment and service delivery for Home Base resources.
- Participate in on site and off site training and meetings as directed.
- Case Manager will monitor and track efforts and outcomes regarding service delivery and housing retention.
- Assists participants through problem solving, direct support, intervention, de-escalation and mediation as necessary.
- Ensures participants adherence to shelter policies and procedures.
- Obtain resources and services as requested and/or needed to address barriers to housing and economic stabilization.
- Assist client with transitions supports including but not limited to; furniture and furnishings assistance, budget support, and other resources and services needed.
- Meet with shelter clients regularly to evaluate and document progress.
- Enter all required data in a timely and accurate manner into the HMIS database.
- Attend all required data-related training.
- Works collaboratively with the Re-Housing Case Manager to facilitate the goals of more suitable housing options.
- Attend case management meetings and assigned staff training.
- Ensure compliance with program/department, agency and/or funder requirements, as well as, FII policies & procedures.
- Other duties as assigned.
- Basic understanding of coaching and mentoring practices and skills
- Cultural competency and ability to establish effective professional relationships with diverse group of clients.
- Knowledge of homelessness, housing subsidies, and other housing issues.
- Strong mediation, negotiation, verbal and written communication skills.
- Ability to handle a variety of assignments and have the flexibility to work some evenings if necessary.
- Strong organizational skills and high level of attention to detail.
- Excellent Microsoft Office skills/ETO
- Ability to work collaboratively as a member of an interdisciplinary team.
- Ability to negotiate and resolve differences.
- Ability to function as a change agent.
- Ability to identify obstacles and opportunities and develop effective creative solutions to overcome obstacles.
- Ability to demonstrate high energy and communicate a positive attitude.
- Ability to function in a fast-paced human service environment.
- Ability to be flexible, open and responsive to program and client needs.
- Ability to model appropriate interaction between mother and child.
- Ability to identify and maintain appropriate clinical and professional boundaries.
- Demonstrates appreciation for and dedication to supporting, enhancing, and championing diversity of FII staff and clients.
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