Bilingual Shelter Case

Why Children’s Services of Roxbury?
At Children’s Services of Roxbury, we’re not just offering a job—we’re offering a chance to be part of something bigger. Our mission is to bring peace of mind to children and families across Massachusetts. We foster a culture of trust, humility, and respect, where every team member is valued and supported. If you’re looking to make a real impact and grow with a team that strives to create a brighter future for children and families across Massachusetts, this role is for you.

The Role
This is a full-time position at our Dedham site, requiring a commitment of 40 hours per week. The Shelter Case and Placement Manager will work with families in a hotel shelter setting to secure safe housing as quickly as possible using a strength-based, person-centered approach. The responsibilities include:

• Assessing families' basic needs, providing support, and empowering families in their housing search.
• Developing housing strategy plans with families to help them exit the shelter within 9 months.
• Entering data into databases, collecting and managing necessary documentation.
• Conducting weekly meetings and home visits, accompanying families to housing appointments.
• Providing interventions and referrals for additional resources.
• Ensuring compliance with state and shelter policies, conducting weekly shelter inspections, and networking with community agencies.
• Participating in meetings, managing client files, and sharing on-call coverage, working at least one evening per week.

What You’ll Bring to the Team
We’re looking for someone who’s not just qualified but driven. Someone who’s excited about making a difference in the lives of children and their families.

• Bachelor’s degree in human service or a related field is preferred.
• Proficiency with Microsoft Office Suite required.
• Ability to speak and write in Spanish and/or Haitian Creole required.
• Valid driver's license and registered and insured reliable vehicle required; must be willing and able to travel to local meetings.

You’ll Stand Out If:

• You have proficiency with Microsoft Office Suite and experience entering data into ETO or Apricot.
• You have knowledge of community resources and agencies that assist families with long-term goals and stability.
• You are organized and have the ability to communicate with empathy and clarity.

What We Offer
We believe in taking care of our team, which is why we offer:

• Health and Wellness Benefits, including health, dental, and vision insurance, retirement plans, and more for full-time employees.
• Growth Opportunities for professional development and clear paths to career advancement available through online CEU educational courses.
• Employee Discounts program providing discounts on thousands of products and services.

At Children’s Services of Roxbury, we are committed to creating an inclusive environment where everyone feels welcome. Children’s Services of Roxbury is an equal opportunity employer; we encourage applicants of all backgrounds to apply. If you are ready to become a part of something special, please apply today.

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