CASE MANAGER
4 days ago
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Assess clients’ needs, situations, and support networks to enable them to improve and/or maintain their current health situation and achieve their short- and long-term goals.
- Develop Individualized Health Plans to improve clients’ overall health and well-being, especially people living with or at significant risk for HIV/AIDS.
- Work collaboratively with medical personnel, as applicable, to ensure adherence to prescribed therapies.
- Maintain confidential up-to-date client contact and fulfillment of treatment goals and help clients adjust to changes and challenges in their lives such as medical diagnosis or illness, divorce, or unemployment.
- Provide PrEP, Hepatitis, and HIV education; Provide all linkage to care services for STI’s,
- PrEP, HIV, nPEP, and Hepatitis infection.
- Advocate for and refer clients to community resources (Medical Case Management, emergency food assistance, PrEP) that will improve clients' overall health and well-being.
- Respond to crises and be knowledgeable of available community resources and/or evidence-based treatments.
- Work to build the trust and confidence of clients to overcome any fears or anxiety related to their health condition(s) or with navigating the healthcare system.
- Assess clients’ essential social support needs, life situations, and support networks to understand how these factors may impact their engagement in medical care.
Follow-up with clients to ensure they attend their appointments, fill their prescriptions, take their medication(s) as prescribed and/or address any barriers or challenges to adhere to their medication(s), and remain engaged in care, among other things.
Perform other duties as assigned. QUALIFICATIONS:
- Bachelor’s degree in a social science or related field from an accredited college or university is required and 2 years of work experience serving sexual minorities of color.
- Good working knowledge of federal, state, and “in-house” data management systems
- Good written and oral communication skills
- Knowledge of referral sources for client needs
- Relationship with colleagues at partnering and collaborative agencies
- Adept at keyboarding and organization, as well as filing and coding data
- Exceptional verbal and written communication skills
- An aptitude and preference for detail attentiveness, organization, and order
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