Medical Receptionist

1 day ago


Greenwich, United States GREENWICH RADIOLOGICAL Full time
Job DescriptionJob DescriptionWe are looking for a receptionist who can attend to patients on the phone and in person and coordinate and organize appointments and documentation to facilitate the smooth running of our private radiology practice. Our mission is to provide the highest quality radiology services to the community at large together with exceptional care.  
 Main Job Duties and Responsibilities
 

  • greet patients
  • register patients according to established protocols
  • assist patients to complete all necessary forms and documentation including medical insurance
  • ensure patient information is accurate including billing information
  • inform patients of medical office procedures and policy
  • maintain and manage patient records
  • move patients through appointments as scheduled
  • answer incoming calls and deal with inquiries
  • transfer calls as required
  • schedule patient appointments
  • collect co-pays and payments
  • obtain external medical reports as required by radiologist
  • respond and comply to requests for information
  • complete other clerical duties as assigned
  • ensure reception area is well maintained, neat and clean
  • safeguard patient privacy and confidentiality

  
 
 
 Education, Qualifications and Experience
 

  • high school diploma
  • knowledge of medical terminology, procedures, and diagnosis
  • knowledge of computer and relevant software applications
  • knowledge of general administrative and clerical procedures
  • working knowledge of healthcare insurance preferred

 Key Competencies and Skills
 

  • communication skills - able to listen effectively and express oneself in a clear and articulate manner
  • information collection and management - able to collect, organize and monitor data efficiently
  • planning and organizing - able to multi-task, prioritize and schedule tasks and activities
  • attention to detail - able to produce accurate and high quality work through concern for all areas involved
  • customer service skills - able to develop good customer relationships with a focus on achieving customer satisfaction
  • adaptability - able to adjust approach to meet changing demands and situations including dealing with diverse people
  • confidentiality - able to maintain confidentiality and adhere to ethical standards
 Benefits:  ·           Health insurance·           Life Insurance ·           Paid time ·          401 K Plan & Profit Sharing             
 
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