Housing Choice Voucher Manager

4 days ago

Sanford, United States Sanford Housing Authority Full time
Job DescriptionJob Description

We are seeking a Housing Choice Voucher Manager to join our growing team You will handle all real estate activities and transactions on behalf of the clients.

Responsibilities:

  • Responsible for administering the Housing Choice Voucher (HCV) and other Section 8 Programs. This includes program requirements and guidance as reflected in HUD regulations, handbooks, notices, forms, guides, and Agency established policies and procedures.

  • Supervises HCV staff, delegates assignments, and conducts the daily affairs of the office in a businesslike manner to ensure that the department maintains HCV subsidy allotments filled with eligible participants.

  • Performs Quality Control of file audits.

  • Performs Quality Control Inspections.

  • Enters data into the software for reporting data to HUD.

  • Prepares and submits VMS, PIC, and SEMAP in HUD’s designated database.

  • Monitors agency reports to determine necessary actions.

  • Meet with owners, agents, realtors, and property management firms to explain the program and to encourage a wide range of owners to participate.

  • Discuss tenant/owner complaints; discuss program abuse with owners/tenants and attempt to resolve disputes between participants and landlords as appropriate. Acts as a liaison with community partners.

  • Assists in the preparation and monitoring of the HCV budget; overseeing the waiting list; conducting HCV, and project-based voucher participant briefings; and training staff in principles and practices of occupancy, HCV budget, and other areas.

  • Prepares and reconciles Housing Assistance Payments (HAP) to be sent to the Landlords.
  • Collects and electronically submits, reviews, and corrects Form HUD-50058, and retrieves and monitors the following reports in PIC: Late annual re-exam, Late HQS Inspections, Rent Calculations, and Reporting Rate.

  • Oversees the input and determination of utility allowances. Contracts annual Utility Allowance Study with a 3rd party vendor.

  • Under the supervision of the Chief Operations Officer, participate in the development of program policies and procedures and assess their effectiveness.

  • Makes recommendations regarding hiring, discipline, and promotion of subordinates; authorizes leave and overtime; evaluates and rates employee performance.

  • Ensures that program records are confidentially prepared and maintained in accordance with federal regulations.

  • Prepares and submits applications and reports as requested.

  • Ensures privacy and maintains security of confidential materials.

  • Compiles statistical data and prepares reports related to completed recertification, applicant folders, occupancy, and clients as required.

  • Oversees portability tracking, including billing and payments.

  • Balances HCV invoices to ensure accuracy.

  • Investigate reports of fraud, and determine the course of action to pursue, i.e. repayment or termination.

  • Participates in 5-year plan evaluation and revision for areas of responsibility.

  • Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.

Education and Experience

A Bachelor’s degree in Business, Public Administration, or a closely related field from an accredited college or university and four (4) years of experience in property management or low-income housing with increasing responsibility in a senior supervisory capacity or an equivalent combination of education, training, and experience resulting in the ability to fulfill the essential job duties of the position.

The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Chief Executive Officer or his/her designee:

  • Occupancy Specialist
  • Rent Calculation
  • Fair Housing
  • Enterprise Income Verification System (EIV)
  • Low-Income Housing Tax Credit Certification
  • HCV Program Management Certification

Knowledge and Skills

  • Ability to learn federal, state, and local laws, rules, and regulations and Agency policies and procedures pertaining to public housing as appropriate to the position.
  • Thorough knowledge of pertinent HUD regulations as they pertain to the position and thorough knowledge of Agency policies and procedures.
  • Working knowledge of interviewing techniques and record maintenance.
  • Ability to understand and follow moderately complex written and oral instructions, and communicate and relate to persons of diverse backgrounds and abilities.
  • Ability to meet and deal tactfully and courteously with the public.
  • Ability to understand and follow moderately complex written and oral instructions, and communicate and relate to persons of diverse backgrounds and abilities.
  • Ability to make routine decisions in accordance with established administrative rules, regulations, and policies, to explain the reexamination process to tenants in an objective and impartial manner.
  • Working knowledge of the operation of the Agency’s computer system and applicable software.
  • Knowledge of basic math principles sufficient to perform essential job functions.
  • Ability to prepare clear, concise reports and make appropriate recommendations within the scope of responsibility.
  • Ability to use basic office equipment such as telephone, fax, copier, and computer.
  • Ability to communicate clearly, concisely, verbally, and in writing.
  • Ability to establish and maintain an effective working relationship with other employees.
  • Ability to deal effectively with situations requiring tact and diplomacy.
  • Ability to prepare clear, concise reports and make appropriate recommendations
  • Must have strong communication skills, and good interpersonal skills including basic reading, writing, listening, and speaking skills.
  • Ability to resolve discrepancies, EIV, and PIC errors.
  • Ability to monitor and maintain an occupancy rate of 98% or better.
  • Ability to achieve a High Standard SEMAP score.

 

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Company DescriptionSanford Housing Authority (SHA) is located in the center between Raleigh, Fayetteville and Greensboro.
SHA administers up to 951 Section 8 Vouchers.
SHA owns and manages 167 Public Housing units within 4 developments.
SHA owns and manages 176 Low Income Housing Tax Credit units within 3 developments.
SHA is also developing more affordable housing in the city of Sanford.Company DescriptionSanford Housing Authority (SHA) is located in the center between Raleigh, Fayetteville and Greensboro. \r
SHA administers up to 951 Section 8 Vouchers.\r
SHA owns and manages 167 Public Housing units within 4 developments. \r
SHA owns and manages 176 Low Income Housing Tax Credit units within 3 developments.\r
SHA is also developing more affordable housing in the city of Sanford.

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