Wireless Customer Success Representative

14 hours ago


Dalton, United States Olympic Enterprises Full time
Job DescriptionJob Description

The Wireless Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Wireless Customer Success Representative, you must be proficient in building rapport and establishing relationships with various types of people. The main objective of this position is to combine your previous experience in customer service and your energetic, tenacious personality as a way to deliver an exceptional customer experience.

As a team, we are committed to challenging the status quo of the customer experience and, instead, delivering an experience that is solutions-focused, personal, and uplifting. This is also how we approach our team when it comes to personal development and advancement opportunities. Our mission is to uplift each team member to pursue their personal goals and attain the level of growth and success they are looking for.

Responsibilities of the Wireless Customer Success Representative:

  • Provide pertinent product and service information to customers 
  • Directly consult with customers to understand their wants and needs and provide curated recommendations that address both
  • Develop and build relationships with new customers 
  • Answer and address questions and concerns in the most efficient way and escalate concerns to the appropriate department or team member
  • Overcome objections respectfully and professionally
  • Ensure complete satisfaction throughout the entire experience
  • Receive customer feedback regarding the products, services, and sign-up process to relay to upper management and improve the customer experience
  • Attend daily meetings and training sessions to build upon product knowledge, learn new customer services tactics, and stay up to date on available promotions

Requirements of the Wireless Customer Success Representative:

  • 1-3 years of successful sales, customer service, cold-calling, or client relations experience
  • Possess a solution-oriented mindset with the ability to overturn objections and answer technical questions, address customer's needs, and react quickly
  • Excellent presentation, negotiation, and verbal communication abilities
  • Independent and self-motivated, but can also work effectively in a team setting
  • Work with a multitude of people both externally and internally with customers and team members
  • Outstanding time management, prioritization, and organization skills


 

#LI-Onsite 



  • Dalton, Georgia, United States Domino's Pizza LLC Full time

    Job Title: Customer Service Representative">About Us:At Domino's Pizza LLC, we are passionate about providing exceptional customer service and delivering high-quality pizzas to our customers. Our team is dedicated to making a difference in our community by offering a fun and welcoming environment for everyone.">Job Description:We are seeking a friendly and...


  • Dalton, Georgia, United States Domino's Pizza LLC Full time

    About Domino'sDomino's is a leading pizza delivery company with a presence in over 85 countries. As a customer service representative, you will be part of a dynamic team that strives to provide excellent customer experience.Job SummaryWe are seeking an energetic and customer-focused individual to join our team as a customer service representative at our...


  • Dalton, United States SoftwareONE Full time

    Job Function: Field Sales The role: Responsible for driving and accelerating adoption of our services through advising customers on best practices for using SoftwareONE and/or partner solutions and align with Sales and Solution Sales on upcoming up- or cross-selling opportunities accordingly. You may be required to conduct Onboarding sessions with your...


  • Dalton, United States Engineered Floors Full time

    Answer multi queue calls for the two Commercial Brands. Accurately enter and confirm all orders taken by telephone, mail, e-mail, and fax into the AS 400 order entry system. Follow company policy to ensure we always receive proper customer authorizat Customer Service Representative, Customer Service, Sales Representative, Representative, Manufacturing,...


  • Dalton, Georgia, United States Domino's Pizza LLC Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our store staff, you will be responsible for providing world-class customer service and executing fast and accurate pizza making skills.Key Responsibilities:Greet customers and take orders with a smileOperate the cash register...


  • Dalton, Georgia, United States Debo's Diners Full time

    Job SummaryWe are seeking a skilled and enthusiastic individual to join our team as a Customer Service Representative at Debo's Diners, a renowned Steak 'n Shake franchisee.About the RoleThis is a full-time opportunity that offers competitive starting pay, $8.50 per hour, with opportunities for advancement and career growth within the company.Key...


  • Dalton, United States Circle K Full time

    Circle K - 2200 Cleveland Hwy [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Dalton, Georgia, United States Domino's Pizza LLC Full time

    Looking for a career in customer service? Domino's Pizza LLC is hiring! As a Customer Service Representative, you'll be the face of our company, ensuring every customer leaves with a smile. Your responsibilities will include:Job Description• Greet customers and provide them with a positive experience• Take customer orders using our technology and Point...


  • Dalton, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative for our reputable client, a thriving Tier 1 Automotive Supplier. The ideal candidate will have a minimum of 2 years of experience working in customer service/sales within a Tier 1 Automotive Supplier. This is an excellent opportunity for a motivated individual to forge ahead in...


  • Dalton, Georgia, United States Walgreens Full time

    As a Customer Service Representative at Walgreens, you will be the face of our company. You will model and deliver a distinctive and delightful customer experience. Your key responsibilities include registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, recommending items for sale to...


  • Dalton, Georgia, United States Domino's Pizza LLC Full time

    We are seeking a friendly and reliable Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our pizza delivery team, you will be responsible for greeting customers, answering phones, and providing exceptional customer service.Job DescriptionGreet customers and take orders with a smileOperate the cash register and...


  • Dalton, Georgia, United States Pilot Flying J Full time

    **About Us**Pilot Flying J is a leading travel center company that provides high-quality fuel and services to our customers.We are seeking a highly motivated individual to join our team as a Customer Service Representative. This role will involve providing fast and friendly service at the sales counter, managing shelves and inventory, operating the cash...


  • Dalton, Georgia, United States Mapei Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team. This role is responsible for ensuring a positive customer experience by providing professional, timely, and accurate order processing.Key Responsibilities:Process customer orders with precision and efficiency.Resolve credit hold issues and ensure complete...


  • Dalton, Georgia, United States Domino's Pizza LLC Full time

    Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for greeting customers, answering phones, and providing world-class customer service. You will also be responsible for making fast, accurate, and consistent products while complying with all portion sizes, recipes, and baking procedures.We are looking for fun...


  • Dalton, Georgia, United States Domino's Pizza LLC Full time

    **About Us**Dominos Pizza LLC is a fast-paced, dynamic environment where every team member plays a vital role in delivering exceptional customer service. We are committed to providing our customers with the best possible experience.We Are Looking For:A motivated and friendly Customer Service Representative who is passionate about delivering world-class...


  • Dalton, Georgia, United States Food Lion Full time

    Grocery Department Customer Service RepresentativeJoin our dynamic team at Food Lion as a Grocery Department Customer Service Representative! In this role, you will be responsible for providing exceptional customer service, maintaining high standards of product presentation, and ensuring efficient inventory management within the Grocery Department.About the...


  • Dalton, Georgia, United States BellStores Inc Full time

    About the RoleThe Customer Service Representative will be responsible for handling customer inquiries, resolving issues, and maintaining a clean and organized store environment. This is an excellent opportunity for individuals who enjoy working with people and are passionate about delivering top-notch customer service.Key ResponsibilitiesProvide fast,...


  • Dalton, Georgia, United States BellStores Inc Full time

    Job SummaryBellStores Inc is seeking an experienced Overnight Retail Customer Service Representative to join our team. In this role, you will provide exceptional customer service, handle cash transactions, and maintain a clean and organized store environment.ResponsibilitiesCustomer Service: Provide fast, efficient, and friendly service to all customers.Cash...


  • Dalton, Georgia, United States Mapei Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team. This individual will be responsible for ensuring a positive customer experience by processing orders accurately and efficiently.


  • Dalton, Georgia, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we are seeking a motivated and customer-focused individual to join our team as a Restaurant Team Member.Key Responsibilities:Greet customers and deliver exceptional serviceProcess orders accurately and efficientlyMaintain a clean and organized store environmentThe successful candidate will be a team player who is eager to learn and...