Grocery Department Customer Service Representative
7 days ago
Join our dynamic team at Food Lion as a Grocery Department Customer Service Representative In this role, you will be responsible for providing exceptional customer service, maintaining high standards of product presentation, and ensuring efficient inventory management within the Grocery Department.
About the Role:
This position involves working in a fast-paced environment, responding to customer inquiries, addressing any issues promptly and professionally, and collaborating with colleagues to achieve sales goals. As a key member of our team, you will contribute to creating a positive shopping experience for our customers and help us achieve our business objectives.
Responsibilities:
- Deliver outstanding customer service by greeting customers, answering questions, and resolving any issues promptly and professionally.
- Maintain high standards of product presentation, cleanliness, and organization within the store.
- Restock shelves, facing, and rotating products to ensure maximum visibility and easy access.
- Process transactions accurately and efficiently using point-of-sale systems.
- Collaborate with colleagues to achieve sales goals, resolve customer complaints, and address any operational issues.
Requirements:
- High school graduate or equivalent preferred.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Basic math skills and accuracy with handling cash and operating a cash register.
- Flexibility to adapt to changing priorities and workload.
Estimated Salary: $22,000 - $32,000 per year, depending on location and experience.
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