Call Center Representative

11 hours ago


Hoffman Estates, United States Comprehensive Urologic Care Full time
Job DescriptionJob Description

Company Overview

Are you passionate about delivering outstanding patient care while keeping things organized behind the scenes? Comprehensive Urologic Care (CUC) has been proudly serving the Chicagoland community for over 40 years as a trusted private practice. We're not just growing—we’re thriving—because of the incredible dedication of our team.

At CUC, we foster an environment of respect, teamwork, and appreciation. If you're seeking a career where your contributions are recognized, your growth is encouraged, and work-life balance is valued, this could be the perfect fit for you

What You’ll Do:

As a Central Scheduler at CUC, you’ll play a pivotal role in creating a smooth and positive experience for our patients:

  • Serve as the first point of contact for patients, answering questions and scheduling appointments.
  • Accurately manage patient information and insurance verification.
  • Coordinate with healthcare teams to ensure seamless patient care.
  • Support office operations with exceptional organization and attention to detail.

What You'll Need:

  • A genuine passion for patient care and healthcare excellence
  • Exceptional empathy, compassion, and communication skills
  • Problem-solving abilities and a team-first mindset

What We Offer:

  • Comprehensive medical, dental, and vision insurance
  • Paid Time Off (PTO) and Holiday Pay
  • Annual merit increases and profit-sharing opportunities
  • 401(k) with financial planning resources
  • Scrubs provided and drug-rep lunches
  • Annual summer and holiday celebrations

Ready to Grow With Us?
If you're ready to be part of a supportive, dynamic team that’s passionate about making a difference in the lives of our patients, we’d love to hear from you

Apply today and discover how a career at CUC can elevate your professional journey.

 

Job Type: Full-time

Pay: $18.20 - $23.00 per hour

Expected hours: 40 per week

Medical Specialty:

  • Urology

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Experience:

  • medical call center: 2 years (Required)
  • Customer service: 2 years (Required)

Ability to Commute:

  • Hoffman Estates, IL 60192 (Required)

Work Location: In person



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