Service Center Specialist

7 days ago


Cincinnati, United States Aquarius Professional Staffing Full time
Job DescriptionJob Description

Are you a reliable professional looking to get your foot in the door with one of the top healthcare networks here in the Cincinnati area? Don’t miss your chance and apply now

What you will do as a Service Center Specialist:

  • Data entry for internal and external customer request.
  • Answers phones for all support services departments and dispatches appropriate personnel to provide service based on request.
  • Obtains information from all service requests.
  • Clarifies requests and communicates to appropriate staff for support services.
  • Follows up with requesting customer via call/notification process.
  • Coordinate downtime assignments to appropriate staff. Coordinate break and meal schedules according to demand activity.

What you will need as a Service Center Specialist:

  • High School Diploma or GED
  • 1+ year of experience in a Customer Service focused role
  • 1+ year of experience working on the phone
  • Ability to multi-task
  • Ability to work in a fast paced environment

 

Company DescriptionAquarius Professional Staffing was founded by John Carroll in 2006 and is located in Cincinnati, Ohio. We specialize in delivering staffing solutions for Fortune 1000 and mid-range businesses that fill the needs of clients and our candidates with full-time and contract positions across a broad range of industries, including technical, skill trade, professional and healthcare. We believe the success of our company depends on the strength of our relationships with our clients and our goal is to make our clients and candidates feel like a part of our team.Company DescriptionAquarius Professional Staffing was founded by John Carroll in 2006 and is located in Cincinnati, Ohio. We specialize in delivering staffing solutions for Fortune 1000 and mid-range businesses that fill the needs of clients and our candidates with full-time and contract positions across a broad range of industries, including technical, skill trade, professional and healthcare. We believe the success of our company depends on the strength of our relationships with our clients and our goal is to make our clients and candidates feel like a part of our team.

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