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Consumer Lending Sales Specialist

1 week ago


Lafayette, United States Advance America, Cash Advance Centers, Inc. Full time
Consumer Lending Sales Specialist - Full Time

Address: 3540 East S.R. 38, Ste. 706, Lafayette, Indiana, United States - 47905

Bi-Lingual Spanish is a plus

Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services.

We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company

We offer:

The Consumer Lending Sales Specialist (CLSS) position is a performance-based, hands-on, customer-focused role responsible for delivering results related to individual and branch sales goals as well as customer expectations. Responsibilities must comply with all federal and state regulations and adhere to company policies, procedures, and practices. This position requires attention to detail, excellent customer service skills, and a passion for sales and customer acquisition.

Job Responsibilities
  1. Customer Service, Sales, Marketing & Customer Acquisition: Actively assist in meeting the center’s performance metrics as defined by management. Utilize sales tools to provide an exceptional customer experience and use sales and marketing techniques to ensure the branch drives new customer growth. Be responsible for day-to-day servicing of a consumer loan portfolio. Present financial solutions based on customer needs. Educate customers on the terms and conditions of their loans.
  2. Operations, Compliance, & Collections: Assist in managing the P&L to meet budgeted numbers. Adhere to the company’s policies, procedures, and all applicable regulations. Maintain accurate cash controls and ensure security procedures are followed. Perform and document collection activities.
  3. Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience.
Education Required

High School Diploma or equivalent required; some college preferred.

Experience Required

Sales and/or customer service experience required, or equivalent experience. One year of experience in sales, retail, banking, or collections preferred.

Knowledge Required

Strong math skills; professional verbal communication; ability to read, write, evaluate, and apply complex information; ability to negotiate payment terms; understanding of compliance with policies and laws; ability to use computer programs for customer transactions.

Physical Requirements

Standing for long periods; sitting; walking; bending; lifting; driving; typing; data entry; use of office equipment.

Travel

Must have a valid driver’s license and access to insured, reliable transportation. Ability to travel within division for marketing, collections, staffing, and banking responsibilities.

Attire

The Company offers employees the option of wearing professional attire. Employees should dress accordingly to their business.

Other

Must be 18 (19 in AL), eligible to work in the USA, and complete all post-offer screens, including a criminal background check. Regular and punctual attendance is required. Schedules may change as needed. Overtime may be required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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