Current jobs related to Service Manager - Superior - Exodus GlobalShearCore

  • Maintenance Manager

    1 week ago


    Superior, United States Bell Partners Full time

    Maintenance Manager Department: Management Services Reports to: Community Manager Supervises: Maintenance Staff Status: Exempt Purpose of the Job The Maintenance Manager manages, directs, supervises and performs maintenance services for the community and supervises the Maintenance staff. This position is responsible for interior and exterior maintenance,...


  • Superior, Wisconsin, United States Douglas County, WI Full time

    ResponsibilitiesThe Wraparound Services Professional will provide critical support to children and families in Douglas County, WI. The successful candidate will have a strong understanding of human services principles and practices.The estimated salary for this position is $50,000 - $70,000 per year, based on location and experience.Assess the needs of...


  • Superior, Nebraska, United States Dana F. Cole & Company, LLP Full time

    Bookkeeping Services Coordinator WantedFirm OverviewDana F. Cole & Company, LLP is a reputable professional services firm providing comprehensive solutions to clients in tax, estate and financial planning, accounting and auditing, general accounting, general business and management consulting. Our partners and employees specialize in various industries and...


  • Superior, United States Essentia Health Full time

    Building Location:Essentia Health Superior Belknap PharmacyDepartment:46870 EH Ambulatory PharmacyJob Description:Responsible for operations, clinical practice, and ongoing development of pharmacy centralized services. Services include, but are not limited to, mail-order and home delivery, call center, long-term care pharmacy, central fulfillment services,...


  • Superior, United States Essentia Health Full time

    Building Location:Essentia Health Superior Belknap PharmacyDepartment:46870 EH Ambulatory PharmacyJob Description:Responsible for operations, clinical practice, and ongoing development of pharmacy centralized services. Services include, but are not limited to, mail-order and home delivery, call center, long-term care pharmacy, central fulfillment services,...


  • Superior, United States Essentia Health Full time

    Building Location:Essentia Health Superior Belknap PharmacyDepartment:46870 EH Ambulatory PharmacyJob Description:Responsible for operations, clinical practice, and ongoing development of pharmacy centralized services. Services include, but are not limited to, mail-order and home delivery, call center, long-term care pharmacy, central fulfillment services,...


  • Superior, United States Essentia Health Full time

    Building Location:Essentia Health Superior Belknap PharmacyDepartment:46870 EH Ambulatory PharmacyJob Description:Responsible for operations, clinical practice, and ongoing development of pharmacy centralized services. Services include, but are not limited to, mail-order and home delivery, call center, long-term care pharmacy, central fulfillment services,...


  • Superior, United States Essentia Health Full time

    Building Location:Essentia Health Superior Belknap PharmacyDepartment:46870 EH Ambulatory PharmacyJob Description:Responsible for operations, clinical practice, and ongoing development of pharmacy centralized services. Services include, but are not limited to, mail-order and home delivery, call center, long-term care pharmacy, central fulfillment services,...

  • Operations Manager

    3 weeks ago


    Superior, Wisconsin, United States Hardee's Full time

    Company OverviewNorthland Restaurant Group, LLC, and DORO Incorporated, are proud to be one of the largest Hardee's franchisees in the United States. The estimated salary for this position is $50,000 - $70,000 per year. Job DescriptionAs a Team Lead at Hardee's, you will be responsible for supervising staff, managing inventory, and implementing sales...


  • Superior, United States Amsoil Full time

    AMSOIL INC. has an exciting opportunity as Customer Service Representative. As a Customer Service Representative, you will provide outstanding, friendly customer service while accurately and efficiently handling customer inquiries. This position reports in-office to the AMSOIL center in Superior, Wisconsin. Core Responsibilities: Provide outstanding...


  • Superior, United States Amsoil, Inc. Full time

    AMSOIL INC. has an exciting opportunity as Customer Service Representative. As a Customer Service Representative, you will provide outstanding, friendly customer service while accurately and efficiently handling customer inquiries. This position reports in-office to the AMSOIL center in Superior, Wisconsin. Core Responsibilities:Provide outstanding customer...


  • Superior, United States ZMC Hotels Full time

    Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Fast, fun, and friendly are the main characteristics of this position. Checking in...

  • Assistant Manager

    2 weeks ago


    Superior, United States Hardee's Full time

    We are looking for Hardees Assistant Managers who want a hand in making their Career Superior by working with Superior People and Superior Products. Do you want to work in a safe restaurant environment with a company that respects and adheres to good health standards?Join our team!Must be 18+ years oldJob Expectations:Produce High Quality FoodDeliver...

  • Social Worker

    1 week ago


    Superior, United States COUNTY OF DOUGLAS Full time

    JOB REQUIREMENTS: The full-time Social Worker position will provide services in Youth and Family Services Unit. Will aid individuals and families requiring assistance of human services agency and Child Protection Ongoing Services, as well as Custody Intake. It is highly recommended to review the day-to-day duties of Child Protection Services via the...


  • Superior, Wisconsin, United States Allstate Peterbilt Group Full time

    About UsAllstate Peterbilt Group is a leading provider of quality products and services to commercial equipment users, committed to delivering exceptional results and exceeding customer expectations.">">Estimated Salary Range: $70,000 - $100,000 per yearJob Description:As an Equipment Delivery Manager at Allstate Peterbilt Group, you will oversee the...

  • General Manager

    3 months ago


    Superior, United States Hardee's Full time

    We are looking for Hardees General Manager who want a hand in making their Career Superior by working with Superior People and Superior Products. Do you want to work in a safe restaurant environment with a company that respects and adheres to good health standards?Join our team!Job Expectations:Produce High Quality FoodDeliver Fast/Courteous ServiceMaintain...

  • Assistant Manager

    2 weeks ago


    Superior, United States Hardee's Full time

    Job DescriptionWe are looking for Hardees Assistant Managers who want a hand in making their Career Superior by working with Superior People and Superior Products. Do you want to work in a safe restaurant environment with a company that respects and adheres to good health standards?Join our team!Must be 18+ years oldJob Expectations:Produce High Quality...


  • Superior, Nebraska, United States LandMark Implement, Inc Full time

    Job Title: Precision Farming Services ExpertEstimated Salary: $90,000 - $130,000 per year.Company Overview:LandMark Implement, Inc. is a leading provider of agricultural equipment and technology solutions. We are seeking an experienced Precision Farming Services Expert to join our team.About the Role:We are looking for a highly skilled and motivated...

  • Senior Tax Manager

    3 weeks ago


    Superior, Nebraska, United States Dana F. Cole & Company, LLP Full time

    Are you a motivated and experienced tax professional looking to take your career to the next level? Dana F. Cole & Company, LLP is seeking a Senior Tax Manager to join our team in Lincoln, NE.About UsWe are a Certified Public Accounting firm with over 100 years of experience serving the greater Midwest. Our firm has a strong reputation for providing...


  • Superior, United States Viterra US Full time

    Job Summary:The Assistant Operations Manager is responsible for providing various support functions for operational activities. This role will assist in the development and maintenance of the facility as directed by the Operations and Commercial Managers. This person must work and communicate effectively with the Operations Manager to help assure the...

Service Manager

1 week ago


Superior, United States Exodus GlobalShearCore Full time

Company Overview
Exodus Global is a privately held, family business with deep ties to Superior, Wisconsin. Exodus Global and its companies, ShearCore, BladeCore, Connect Work Tools, OilQuick Americas, and now RockZone Americas, have invested in state-of-the-art equipment and a world-class manufacturing facility.
Our core focus is to have a positive impact on our company, the communities we operate in, and the industries we serve. We do this by focusing on our core values that include caring – caring about the customer, the company, and each other. An “on it” attitude – on it to work hard, to communicate and to always be thorough. Always does the right thing – we take integrity in our work, we do the right thing even when it’s painful, and we always keep safety at the forefront. Lastly fun – we are a company that believes in having fun at work and making a positive impact on all that we serve.
We’re looking to add to our company people who value integrity, believe in teamwork, and understand that we aren’t just a business…we’re a family.

Job Summary
The Service Manager is a key role within our Service organization. The successful candidate will focus on supporting the customer by providing excellent technical service for our products. The position will also serve as the primary liaison between the customer, field service, inside sales, outside sales, engineering, and operations. The product line includes Fortress Mobile Shears and Concrete Processors. The successful candidate who performs well in this role will have growth opportunities available within the business.

Location: Superior, WI
Pay: Generously compensated; variable dependent upon experience
Duration/Usual Hours Per Week: Full-Time; 40 Hours per week minimum
Number of Openings: 1 Full-Time Salary

Knowledge, Skills, and Minimum Requirements of Employer:

  • This position requires a candidate who has excellent technical and mechanical aptitude with strong interpersonal and communication skills to engage customers and work cross-functionally within the organization.
  • Strong interpersonal and communication skills with the ability to train others.
  • Resourceful and capable of making critical decisions.
  • Ability to lift products up to 50 lbs. without assistance.
  • Excellent public speaking ability on highly technical subjects.
  • Highly organized and self-motivated.
  • Microsoft Office applications and basic computer skills.
  • Fluent in English.
  • Either of the following – Associates Degree, Hydraulic Certification, or a minimum of 5 years’ experience working with hydraulic mobile heavy equipment and attachments.
  • Ability to understand customer needs, marketing, and sales techniques.
  • Working knowledge of hydraulic tools and systems, machinery attachments, and/or construction equipment.
  • Minimum of 5 years’ experience working on hydraulic mobile heavy equipment and attachments.
  • Prefer prior knowledge of principles and applications of hydraulic tools in the demolition, recycling, and construction industry.
  • Proficient use of electrical and hydraulic schematics.
  • A strong understanding of the technical diagnostic process.
  • Proficient with multi-meter, hydraulic pressure gauges, and flow meters.
  • Understands and enjoys serving customers/dealers and helping others succeed.
  • Ability to work independently.

Duties and Responsibilities of the Job:

  • Serve as the lead technical point person for our field service team as well as customers.
  • Provide technical assistance for incoming service calls.
  • Build strong relationships with customers and partner with engineering and product management in adapting company products to meet individual requirements and specifications.
  • Promptly resolve customer issues and maintain good communication channels between the customers and relevant functions within the organization.
  • Document issues in the Service Database.
  • Coordinate and update the Field Service Calendar and contact customers and team members on updates and changes.
  • Follow-up with customers and other Exodus personnel as necessary regarding repair status.
  • Perform technical and operator training.
  • Act as the voice of the customer for machine improvement ideas and suggestions.
  • Partner with the Inside Sales and External Sales teams to provide excellent service in all customer interactions.
  • Provide technical expertise to the customer on attachment applications addressing service-related issues with products. Interpret technical repair and parts manuals and instruct service personnel in proper maintenance procedures. Follow up with correspondence regarding problems found.
  • Warranty processing as well as overseeing the repairs with dealers and end users.
  • Perform monthly service meetings to discuss feedback with the Shear Core team.
  • Implement Service Manual updating as well as creating repair procedures and training documents.
  • Communicate repair instructions to customer and/or contract service personnel via telephone, text, or email.
  • Promote good customer relations through technical support.
  • Schedule and communicate with contracted service providers for repairs or updates.
  • Communicate service and attachment performance information to Parts & Product Support, Engineering, and Manufacturing areas.
  • Comply with all company policies and maintain a high level of integrity in all interactions within and outside of the company.
  • Attend and participate in company sales meetings, training programs, trade shows, and conventions to further education and learning within the industry.
  • Perform classroom and hands-on training for maintenance/repairs for up to 30 trainees.

Benefits: Health Insurance, Dental Insurance, Life Insurance, Disability Insurance, PTO, Paid Holidays, 401K Plan with company match

JOB FEATURES
Job Category: Exodus Global Service Team

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Work Days:

  • Monday to Friday

Work Location: In person

#J-18808-Ljbffr