Business Process Analyst II, Chattanooga

6 days ago


Chattanooga, United States Environmental Solutions Group Full time

Business Process Analyst II, Chattanooga

Business Process Analyst II, Chattanooga

Apply locations US-TN Chattanooga time type Full time posted on Posted 12 Days Ago job requisition id REQ-7505

Job Description:

Job Title: Business Process Analyst II

Operating Company: Environmental Solutions Group

Location: Chattanooga, TN

Reports to: Information Technology (IT) Manager

Department: IT

POSITION SUMMARY:

The Business Process Analyst will work with business stakeholders to identify areas where performance or processes can be improved and to develop and support the systems/tools/applications stakeholders require to improve their functional area. This involves meeting with key stakeholders to determine the goals of the system/tools/applications, gathering and analyzing data and process mapping, and creating the business solution. Some travel is required to meet with stakeholders and observe processes.

ESSENTIAL JOB FUNCTIONS INCLUDE:

  • Meeting with stakeholders to discuss areas of focus and improvement within the business and understand current state.
  • Conducting site visits to analyze equipment and established processes.
  • Gathering and processing data to identify process performance areas.
  • Identifying solutions/tools and designing workflow and process strategies to improve business performance.
  • Overseeing the implementation of the system/tool.
  • Analyzing business processes, functions, and procedures to determine the most effective business systems software to meet the needs of the organization.
  • Establishing systems specifications and objectives, based on business requirements and cost effectiveness, and providing recommendations to management personnel.
  • Collaborating with others in systems development and design, including software programming and table, report, and panel design.
  • Developing test plans and coordinating and performing software testing.
  • Designing and developing processes to monitor and measure business performance.
  • Collecting and maintaining performance metrics and analyzing data to make recommendations for process improvements.
  • Leading and implementing process improvement, process redesign, and system changes.
  • Educating business users responsible for managing and operating business processes.
  • Monitoring, measuring, and providing feedback on process performance.
  • Supporting and understanding stakeholder processes, systems, and tools.
  • Staying up to date with the latest business practices and technologies.
  • Some travel is required.
  • Other duties as assigned.

JOB SPECIFICATIONS:

  • Bachelor’s Degree in Business, Computer Science, Systems, or similar is required or equivalent experience.
  • Internship in business where you help leverage technology for better workflow and reporting.
  • 3+ years of experience as a business process analyst or similar role.
  • Strong leadership skills involving multiple departments.
  • Good developer skills, especially with SQL and Low Code solutions.
  • A willingness and desire to leverage new solutions and new technologies.
  • Good understanding of Software solutions, business functions, workflows, and processes - SQL Queries, R, Python for instance.
  • Excellent written and great interpersonal and communication skills.
  • Strong report writing abilities, an aptitude for analyzing data, and great business acumen.
  • Detailed knowledge of workflow and process control software.
  • Analytical and problem-solving skills.
  • Good interpersonal and interviewing skills.
  • Experience with team management.

KNOWLEDGE, SKILLS, AND ABILITIES:

Ethics and Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others. Ensure that all business activities – with both internal and external customers – are performed with a professional demeanor and that all participants are held accountable to this high standard.

Communication: Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well-organized reports in Microsoft Word, PowerPoint, and Excel. Listens to understand input, feedback, and concerns. Provides complete information in an open, honest, and straightforward manner. Responds promptly and positively to questions and requests.

Teamwork and Relationships: Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Environmental Solutions Group business in the United States and abroad. Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate. Embraces a positive outlook. Is respected and trusted by others.

Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements. Uses technical and analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or create opportunities that will increase productivity and create value. Shares best practices with other employees across the business.

Accountability: Accepts responsibility and accountability for both the strategic planning and the successful implementation of all projects, programs, and duties as outlined in this job description. Advises supervisor of concerns, problems and progress of work in a timely manner.

Terex Overview:

At Terex, we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture. We are a $5 billion publicly traded global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.

While our operations are global, each office or factory is a close-knit community. We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement. It's an exciting time to be part of the expanding manufacturing sector - come join us

Additional Information:

We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.

Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V.

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

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