Communications Dispatcher

5 days ago


Castro Valley, United States East Bay Regional Park District Full time

This job is posted on a continuous basis and candidates will be reviewed the first week of each month for consideration.

Be sure to stay attentive to email communication regarding panel interviews.


Dispatcher Virtual Info Session will be held on Wednesday, 11/20/2024. To register, click here.

**ATTENTION: There are four (4) required parts of the application. You must attach your typing certificate and test results. Information links to sign up for the testing dates are found under the application materials description.**


ABOUT US:

The East Bay Regional Park District's Public Safety Department serves over 25 million annual visitors. Our area of patrol includes 73 different parks over a 1,750 square mile area covering all of Alameda and Contra Costa counties.

Our Police Department is a full service POST-recognized law enforcement agency with 71 sworn officers. Our department includes a variety of units and patrol opportunities such as Air Support, Marine, Equestrian, K-9, Special Enforcement (including off-road vehicles), Investigations, and a 24-hour per day 9-1-1 Communications Center.

Our Fire Department provides all typical emergency services, including fire suppression, hazardous materials responses, search and rescue, auto extrication, emergency medical services, prescribed burns for fire hazard reduction and resource management.

Looking to start a career in a position that supports emergency services in open spaces? Join an agency that will value your work and professional development and apply to be an entry-level Communications Dispatcher today


OUR MISSION: EBRPD preserves a rich heritage of natural and cultural resources and provides open space, parks, trails, safe and healthful recreation and environmental education.


OUR VALUES:

  • Respect – We honor the land we steward, each other, and the park visitors we serve.
  • Resilience – We creatively adapt to change.
  • Relationships – Our greatest strength lies in the trust, accountability, and teamwork we cultivate with our colleagues, partners, and the public we serve.
  • Responsiveness – We communicate openly, honestly, and reliably.
  • Transparency – We hold the public's trust through meaningful stakeholder engagement and access to timely and reliable information on decisions and performance.

WHY WORK FOR EBRPD?

  • Working with a purpose for a better world today and for future generations.
  • A community of colleagues who are passionate about public service.
  • Excellent benefits: Medical, Dental, Vision, Flexible Spending, and pension benefits through California Public Employees Retirement System (CalPERS).
  • Tuition reimbursement and professional development.
  • Free on-site parking.
  • Employee discounts for certain EBRPD park amenities.

THE OPPORTUNITY:

The Park District is currently recruiting for entry-level Communications Dispatchers to work at our Public Safety HQ located in Castro Valley, CA.


We're Looking for Individuals Who Are:

  • Passionate about helping others;
  • Great communicators both orally and in writing;
  • Capable of establishing and maintaining positive and cooperative working relationships;
  • Comfortable and confident in making decisions when faced with limited information;
  • Able to exercise authority and take control in emergency situations.

What You'll Be Doing as a Communications Dispatcher:

Under supervision, you'll perform a wide variety of dispatch and routine, non-hazardous law enforcement functions in a non-sworn capacity within the public safety department.

Application materials for this position consist of four (4) required parts:

  1. A current East Bay Regional Park District application submitted online;
  2. Completed supplemental questions;
  3. A valid Typing Speed Certificate;
  4. Proof of successful completion of ONE of the following:
  • POST Entry-level Dispatcher Test Battery T-Score
  • The CritiCall Pre-Employment Skills Test

**Typing Speed Certificate Requirements:

  • Demonstrating that the applicant passed a five (5) minute typing test;
  • Must be dated within 12 months of the posting closing date;
  • Must be from an accredited institution.

Conditions of Employment:

  • This classification will be required to work all shifts (day, swing, and graveyard, including weekends and holidays).
  • Must pass a Level 3 background screening.
  • Required to wear a prescribed uniform.

Union Affiliation: The Park District's Police Association (PA) represents this classification.

Application process: Apply prior to the closing time of the job announcement.

Equal Opportunity Employer: The East Bay Regional Park District is an Equal Opportunity Employer that values and respects a diverse workforce and community.

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