Quality Control Assistant

3 weeks ago

Pittsburgh, United States First American Financial Corporation Full time $16 - $26
Who We Are

Join a team that puts its People First As a member of First American’s family of companies, PCN/Safe Escrow is a provider of escrow disbursement services to Title Agents Nationwide. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

Responsible for ensuring the quality and accuracy of documents or reports prior to the final printing and customer distribution.

What You'll Do
  • Quality checks final reports and completed documents for accuracy and completeness.
  • Identifies missing information and areas requiring corrections.
  • Contacts internal resource or customer to obtain required information.
  • Ensures the product is in compliance with company and customer standards.
  • Escalates more complex questions to supervisor or lead.
What You'll Bring
  • High school diploma or equivalent
  • 1-2 years directly related experience
  • Proficient PC skills.
  • Strong attention to detail.
  • Good verbal and written communication skills.
  • Basic understanding of customer compliance requirements.

Salary Range: $15.68 - $26.11 Hourly. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace for all. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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