Transportation Operations Manager

2 months ago


Fontana, United States LHH Full time

Job Title: Transportation Operations Manager

Department: Logistics/Operations



Job Overview

The Transportation Operations Manager oversees the daily operations of transportation and logistics to ensure efficiency, safety, and cost-effectiveness. This role involves managing a team, coordinating schedules, monitoring fleet operations, and ensuring compliance with legal and safety regulations. The ideal candidate is a strategic thinker with strong leadership skills and the ability to solve problems in real time.


Key Responsibilities


Operations Management

  • Plan, manage, and optimize transportation schedules and routes to maximize efficiency and minimize costs.
  • Oversee the coordination of freight, shipments, and deliveries to meet customer and organizational requirements.
  • Monitor daily operations and address issues promptly to minimize disruptions.


Team Leadership

  • Supervise and mentor transportation staff, including drivers, dispatchers, and logistics coordinators.
  • Conduct regular performance evaluations and provide training and development opportunities.
  • Foster a culture of teamwork, safety, and continuous improvement.


Compliance and Safety

  • Ensure compliance with all federal, state, and local transportation regulations (e.g., DOT, OSHA).
  • Develop and enforce safety protocols for fleet operations and personnel.
  • Conduct regular audits and inspections of vehicles and equipment.


Fleet Management

  • Oversee the maintenance and repair of vehicles and equipment to ensure safety and reliability.
  • Manage fuel consumption, mileage tracking, and fleet optimization.
  • Implement technology solutions for fleet tracking and data management.


Budgeting and Reporting

  • Develop and manage transportation budgets, including cost forecasting and expense tracking.
  • Prepare regular reports on key performance indicators (KPIs) such as delivery times, costs, and fleet utilization.
  • Identify areas for cost reduction and operational improvement.


Customer Service

  • Serve as the primary point of contact for transportation-related inquiries and issues.
  • Maintain high levels of customer satisfaction by ensuring timely and accurate deliveries.
  • Resolve disputes and communicate effectively with internal and external stakeholders.


Qualifications

Education

  • Bachelor’s degree in logistics, supply chain management, business administration, or a related field.


Experience

  • Minimum of 5 years of experience in transportation or logistics operations, with at least 2 years in a managerial role.


Skills

  • Strong leadership and team management abilities.
  • Excellent organizational and problem-solving skills.
  • Proficiency in transportation management systems (TMS) and fleet management software.
  • Familiarity with transportation regulations and compliance requirements.
  • Effective communication and interpersonal skills.



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