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Business Center Practice Leader

1 month ago

Chandler, United States Stantec Full time $174,100 - $269,800

Description

At our core, we’re a community. Together, we exercise creative thought, developing engineering and designs as individual as the people and projects we touch. From approval and permitting to design and construction management services, we put the goals of our clients and their communities at the center of everything we create. Join us as we assist mining companies in getting mined materials to communities around the globe.

Your Opportunity

Does work with clients on great projects, with a talented team of professionals while driving top line appeal to you? We are looking for a talented Business Center Practice Leader (BCPL) who wants to be part of a purpose-driven organization that’s focused on helping our clients, colleagues and communities thrive.

This leadership position will be an integral part of our Mining BC leadership team supporting a 250 person team. Our people are Stantec’s most valuable resource, and in joining our team you will be able to leverage your strategic planning focus, industry and market knowledge and client and partner relationships to pursue and win work that transforms our communities and inspires our people, within a culture that values inclusion, celebrates shared success, and embraces ambition.

The BCPL is the “seller/doer” responsible for leading the pursuit and delivery of excellent work to our clients. Accountable for the top line, the BCPL leads the growth of the Business Centers and Stantec’s market position while providing innovative design solutions with exceptional quality and execution that exceed client expectations.

This position reports to the Regional Business Leader (RBL) and provides leadership to the business development activities within the BC, which may include direct supervision of team members who are highly engaged in winning work, driving design excellence, and growing market presence. The BCPL partners with the BC Operations Leader (BCOL) and the broader leadership team to lead, manage, inspire, and engage, win and do work – building a culturally strong and high performing business.

Your Key Responsibilities

Client Focus:

  • Responsible for exceeding client expectations through strong account management across the BC and personally leading accounts for major clients in the BC.
  • Achieve minimum client- and proposal-specific marketing and business development (M&BD) sales goals, including internal cross-selling initiatives, target 25% of time.
  • Ensure a minimum of 4 client feedback surveys are conducted per year and issues are addressed through implementation and follow through on action plans.
  • Lead and participate in pursuits and campaigns for major BC opportunities.
  • Drives the client relationship strategy, working with Principals and BC leaders to drive strong results in the client satisfaction survey within the respective BC.
  • Sets the tone among all leaders in the BC.

Business Development and Collaboration:

  • Actively contributes to win strategies and successful project execution and becomes involved at a hands-on level in key pursuits as needed and on projects should issues impacting client satisfaction or project management best practices escalate and tracks pursuit success rate and Return on Investment rate on client-by-client basis.
  • Leads growth of the BC through developing and leading the business development, key pursuit and sales strategy and holds Principals accountable to expand our reach and client base utilizing strong marketing, business development, sales account management plans.
  • Responsible for developing and managing the marketing and business development (M&BD) plan for the BC including cross selling.
  • Increases visibility of Stantec by sharing our knowledge and innovation story through key client engagements to enhance our reputation and drive revenue.
  • Establish an effective Go/No Go Review process with Principals and tracks compliance of Go/No Go Process.
  • Partners with other BCPLs and leaders to drive collaboration on pursuits across geographies (domestic and international) and business lines.
  • Responsible for utilizing and ensuring the opportunity Pipeline is maintained and monitor to optimize business development plans and employee utilization rates.
  • Ensure local marketplace reputation through established relationships and support of Regional Leaders (RLs).
  • Develop and Maintain Stantec’s Integrated Practice in the specified BC.
  • Accountable to achieve organic growth targets of the BC.

Project Focus:

  • Lead delivery of significant BC project pursuits.
  • Actively participate including contribution to written content in major projects in key roles such as Independent Technical Reviewers and project sponsor, as required.
  • Oversee risk management related to projects and pursuits including review of contracts, fees and proposals on large pursuits in coordination with risk committees.

Practice:

  • Inspires, motivates, and holds the team accountable for the delivery of innovative design solutions
  • Responsible for driving project excellence.
  • Leads or assigns responsibility for oversight of project delivery, QAQC, discipline excellence and technical quality, documents quality and best practices in the execution of work.
  • Responsible for compliance with ISO-certified Integrated management System and Project management (PM)Frameworks.
  • Accountable for achieving >95% PM Frameworks compliance from Internal Practice audits
  • Provide broad leadership influence: Act as a highly regarded leader, thought partner and a source of counsel and advice for their BC.

Business and Financial Management:

  • Support BCOL with the annual budget for the BC, outlining the vision, focus, and priorities for implementation and setting specific strategic goals for business performance.
  • Accountable for top line revenue growth, supporting established targets net revenue, gross margin, SG&A, and operating income target in the BC.
  • Responsible for net revenue forecasts by period, quarter and year end.

Health and Safety:

Support BCOL with the health and safety performance of the business center (BC), including monitoring of leading and lagging indicators, meeting leading indicator goals.

People Leadership:

  • Support BCOL with developing, attracting, engaging and retaining top talent.
  • Partner with BCOL by conducting quarterly office visits and BC Wide meetings to communicate the vision, business strategy and progress against applicable action plans.
  • Support the overall talent management lifecycle including career development, employee engagement, succession planning, coaching and mentoring, diversity and inclusion, and leadership development for the BC.

Qualifications

Your Capabilities and Credentials

  • Diverse design and project management experience.
  • Demonstrated design expertise and leadership on major projects.
  • Strong business development skills, including significant experience building and maintaining productive relationships with a client base.
  • Strong seller-doer capable of generating work and creating long-term relationships and delivering long-term value.
  • Excellent oral and written communication skills.

Education and Experience:

  • Minimum bachelor’s degree in engineering or business from an accredited institution.
  • Professional licensure is a plus.
  • Minimum 15 years of experience managing pursuits and delivery for Mining projects or an equivalent combination of education and experience.

Salary Range(s):

  • $174,100 - $269,800 Min/Max Pay Range for postings located in CO and HI and MD

Benefits Summary: Regular full-time and part-time employees have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & dismemberment (AD&D) insurance.